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    Hotel Riu Palace Maspalomas

    OOOOO Plus

    InPlaya del Ingles, Gran Canaria, Spain

    TripAdvisor Traveller Rating

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    Based on 2282 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.

    This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.

    There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.

    • Rooms: 368
    • Lifts: 4
    • Building: 1
    • Floors: 4
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Near sand dunes
    • 2 big pools
    • Standout dining scene
    • Free Wi-Fi throughout

    Location

    • 500m from the nearest shops
    • 50m from the nearest bus stop
    • 800m from the beach
    • 2km from the resort centre
    • 2km from the nearest golf course
    • View Location

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Properties for families through to adults
    • High-quality hotels around the world
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    FOOD & DRINK

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast with cava. Buffet dinner. Live-cooking stations, vegetarian options and two themed buffets a week. Option to have dinner at the Krystal Fusion Restaurant - reservations required.  

    Facilities

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      accommodationData.facilities
    • Wellness centre*

      The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.

    • Outdoor pool

      With a whirlpool and waterbeds, surrounded by sunbeds and parasols.

    • Outdoor pool

      This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.

    Rooms

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    • Single Room with Balcony or Terrace

      Single rooms are pleasantly decorated. They come with a flatscreen satellite TV with limited English channels. Outside, there's a balcony or terrace.

    • Twin Room with Sea View and Balcony

      You'll have a sea view and a balcony with these rooms. They're also kitted out with a flatscreen TV with satellite channels, free Wi-Fi, air-con, minibar*, safe* and a hairdryer. The extra bed is a foldaway bed that's available on request.

    Grear Hotel!
    14 Jan , 2020 304elvam
    A bit pricy but 100% worth it. Amazing big nice hotel with very friendly and polite staff. Beautiful rooms and delicious food. The location is fantastic and just beside the nicest views of the dunas. Everything was perfect and i will definitely come back.
    A favourite hotel with excellent service in a beautiful location
    12 Jan , 2020 Zena943, 187069
    We visited in January 2020 for the first time, having chosen the hotel as the stay option on a cruise and stay vacation. We were pleasantly surprised at the quality of the service and at the hotel generally. Our room 2059 was central with a good view of the dunes and pool area and was sheltered from the wind in the daytime and looked lovely at night due to the illuminated gardens. The standard and variety of food at the hotel was astounding. Every meal was a delight. Service superb in the restaurant, reception, bars, snack bar and chambermaid service. The hotel is kept spotlessly clean. The room very comfortable. Evening entertainment was very high quality. Very grateful to staff for making our holiday a success and thank you for the table decoration and Cava on my birthday. Thank you to all
    Great Place
    11 Jan , 2020 NorthStar730271, 186425
    Great Hotel, Excellent Service throughout our stay. All the staff welcoming and helpful. Rooms a bit dated but suits the hotel, Can't fault it. Only I do not see why you have to pay for the use of a safe
    High quality riu standards in renovated,hotel
    08 Jan , 2020 hagar2086, 663304
    The riu palace maspalomas is a recently(2019) renovated hotel. Hotel is situated at around 400 meters from the beach in a residential area. hotel is completely renovated, rooms are great, food is very good and the bar excellent. Staff I very helpfull and friendly at all functions in the hotel. The beach of maspalomas and the dunes of maspalomas are impressive.On the seaside along the playa des ingles you find bars and restaurants however in a poor state and visited by strange people. hotel is located on a platform , access to beach via lots of steps(100).
    Always a pleasure
    06 Jan , 2020 Jeremy C
    A lovely ambiance in a fantastic setting with good food and lovely staff. We have been to this hotel many times and particularly enjoy the large amount of space for loungers around the pool area as well as on the terrace overlooking the sand dunes. We like the fact that there are two seatings for dinner with allocated tables which takes the stress out of things and you get to know your wait staff. We understand that this hotel is due for refurbishment soon and would hope that they do not spoil what we and other people come for. We agree that the bedrooms and bathrooms need modernising, the pool and terrace need repairs-but we would not like the layout and space to be altered too much. All of the staff are very pleasant and work so hard. As other reviewers have said, we do not understand why there is a charge for a room safe-this is the only hotel we have been charged for the room safe in the whole world!
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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally