Labranda Bex

Loved the stay in Las Palmas centre , this hotel really stands out by design , location and staff . Would recommend it if you dont like the typical Gran Canaria mass tourism atmosphere but rather the smart city experience . We rented a car closeby for 27 euro/day and explored the Island . It was always a pleasure to return to the hotel and its relaxing atmosphere . Enjoying a late evening drink or tapas on the rooftop bar to close off the day and talk about the day ..excellent ! Thank you to the complete staff of the hotel , friendly and professional , always aiming for the best customer experience .

On the minus side: There were a few things in the room that didn't live up to the standard. For example, the (tiny) hole in the wall for (or, because of) the door handle and one of the bedside lamps' tops wasn't properly attached to the ceiling. These, although minor, issues are still things that affect the overall perception of a 4-star hotel and hence the feel. In addition, it would have been better if the hotel had had a note in the hotel room regarding the way of using the air conditioning as it wouldn't work unless you closed all the windows properly. This is especially important because the receptionist told me that this is a common issue. So, it should be dealt with. On the plus side: The hotel upholds its theme colours throughout the hotel which is very nice. The receptionists are hard-working and very friendly. I arrived at the hotel 3.5 hours before check-in time and I could already check-in without additional costs. So, that was really nice. The room was spick and span, nicely decorated, and very comfortable. The bathroom has beautifully tiled walls and the shower is spacious. There's 24-hour reception so that's another big plus. The hotel is situated at a perfect spot, just barely 10 minutes away from Corte Ingles on foot and about 10-15 minutes away from the shopping centre El Muelle. All in all, I had an enjoyable stay.

Spent 1 night at this hotel, which is best graded 3½/good, exemplifying the sorely needed category in-between average and very good, which TripAdvisor lacks. Modern and centrally located facility built around the theme of a bank. The room was pleasant and comfortable, with good bed and shower, though I personally find the recent concept of open toilet problematic when traveling with other people, including family. The rooftop restaurant had nice view of the port and city, but only partial protection (parasols) from the rain that started when we sat there. A properly covered space would have definitely been better, judged by the state of the sofas and seats afterwards. Breakfast was the business traveler type, with good quality ingredients, but no vegetables and a limited choice of fruit. Although this is by no means the responsibility of the hotel, there was considerable noise from outside and from (presumably drunk) hotel guests during the night. In summary, a good solution for business travelers and short stays, less fitting for families.