Fenix Collection

We spent a week at the Fenix Collection hotel on a B&B basis. The hotel was perfect as a base for trips out and for relaxing days by the pool, reading books while the children played. The area outside the hotel was not particularly attractive, but it was only a 15 minute walk to the beach to famous and hot black sand. (Negotiate on the lounger rentals, some will try and charge over 30 Euros for two with an umbrella. We paid 15 Euros). The hotel is close to the road and can be noisy if staying in one of the rooms at the front. We had a room on the ground floor at the back of the hotel and it was absolutely fine. The air conditioning kept the room cool at night and the outside terrace area was a good space for picnic lunches or sitting in the evening when the children were asleep. I cannot praise the hotel staff enough who were friendly and helpful. The pool was lovely, really clean and great to cool off. There was food and snacks available from the bar by the pool. Our children loved the milkshakes. The burgers and pizzas were fine for lunch or dinner. A range of salads were also available ie Greek or Tuna. This was a great place for relaxing before moving onto Athens and the next leg of our adventure.

This hotel is very good and has everything you need. But the most amazing thing is how the staff treat you on your holiday. It is by far the best service we have ever experienced - because the staff make you feel special and look after you. Nothing is too difficult and they do whatever it takes to help you have the best holiday. One of our friends actually had an accident and needed medical help - the staff all contributed to helping her get whatever she needed - including sourcing a wheelchair for her.

We stayed for a week in the Fenix Collection on a family holiday. We loved the swimming pool area which was large and very clean. The hotel grounds are surrounded by trees and mountains, beautiful scenery. Another highlight of our stay at the hotel was the friendly and helpful staff, they were always smiling and stopping to talk to us and our children. They even brought to our room our belongs that our forgetful children had left by the pool! The Greek breakfast was tasty with plenty of choice. The food was regularly replenished so always fresh. The only negative about the hotel was the busy road outside which was quite loud in the first room that we were in. When we complained at reception, they happily moved us to a quieter room at the back of the hotel, overlooking the garden and mountains.