ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 47
Things you'll love
- 10-minute walk to a beach
- Quiet location
- Popular restaurant
- Free Wi-Fi in reception
- Aquapark and shopping centre less than a mile away
- View Location
A little hidden gem
12 Aug , 2019 _linbelcher51, 1047005
This is a lovely 41 room hotel with great staff. We arrived with my daughter, son-in-law, and grandchildren aged 13 & 12. We had booked two rooms and asked TUI to ensure that the third bed in each room was a ‘proper’ bed as the grandchildren are full adult size and fold up chair beds would not be suitable. The third bed was in fact a chair bed and as soon as my grandson sat on it the legs bent and he legs dangled off the end. We explained the situation to the Reception team and they asked us to wait a few minutes while they tried to sort it out. They were brilliant and offered us a much larger studio room on the same floor which came with a double bed and a full size metal framed sofa bed. We had to wait slightly longer for the 2nd room but were soon shown to a massive room on the next floor up which again had a double bed and full size sofa bed (we were the only guests on this floor as it was basically a ‘staff’ floor), but what a treat, we had beautiful views and was lovely and quiet. It really makes a change when you have a problem and the staff actively sort it out. We couldn’t praise them enough. The breakfast was very disappointing, the ‘hot’ food was normally cold but there was a microwave we used to heat it up!! This seemed a bit strange because there was a brilliant bar and restaurant attached to the hotel which was always busy and served a brilliant full English breakfast for 6 lev, it was a shame that they could not offer the same for the hotel guests!! There were plenty of sun beds by the pool, but the water was a little chilly. The hotel is situated approx 10/15 min walk to the strip but there were more than enough bars/restaurants/shops locally if you did not want to walk. During our stay it was my granddaughters birthday and they arranged a decorated cake, reserved a table in the bar and decorated it with party hats and birthday napkins, such a lovely touch. All in all, I thought this hotel and staff were lovely and ideally situated if you didn’t want it too busy.
Really Bad Service
11 Aug , 2019 Staggk7, 186364
We eat here as a family and the waiter was so rude we had to ask him to order food which he wasn’t impressed, when the food come out it was all at different times!!! Really disappointed by the waiter and he was very very rude.
Lovely good food for the price
07 Aug , 2019 Tarah I
This place is a little gem food is fab prices are fantastic kids love it here drinks so cheap staff so nice U do have to cue sometimes but defo worth the wait .great size portions as well for what u pay really recommend this place
Terrible - Don’t waste your Holiday!
03 Aug , 2019 Dublinstiofan, 186605
If you have 6 kids and a husband you don’t particularly like you should go here! Food was ok and prices were cheap but I’m never going back, ever! Atmosphere was terrible, service was worse. We had to queue to get in and nearly had a row with somebody else trying to skip the queue. No staff were seating people they were just too busy so everybody was left to their own devices. Got menus after about 10 minutes and ordered after about 20. Got our two beers after about 30 minutes. Starters came fast at about 40 minutes. Forgot to order pepper sauce, ordered it, it came on it’s own after 3 minutes and our main courses came after another 40 minutes. I had to go to the fridge in the bar to get two more bottles of beer in the meantime. It was a joke. We were going to stay for dessert as we were still hungry but we couldn’t get any dessert menus. My friend was really upset with the whole experience! I’ve never left any less than 10% tip for any meal in Bulgaria over 10 years but this time I left the exact amount down to stotinka they didn’t deserve any more. Not enough staff for the restaurant. They’re all stressed running about the place like headless chickens. Never again!
02 Aug , 2019 laurenmiddleton16, 186527
Didn't stay but went for food, great selection and better than many venues locally and beats many a places in terms of prices. Cocktails 2.70lev and 1 Lev for a pint definitely can't complain Always busy so says it all.
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
Hotel Lira https://content.tui.co.uk/adamtui/2017_11/7_9/dee9bb16-a602-43c8-a1db-a82400999071/ACC_974948_BUL_07WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
Book your next holiday to the Hotel Lira online with TUI. All of our hotels are handpicked to help you discover your smile.10-minute walk to a beach Quiet location Popular restaurant Free Wi-Fi in reception View Map
Map Position: 42.707002356, 27.716890088
Star Rating: 3
TripAdvisor Traveller Rating: 3 /5 based on 232 customer reviews