Why you should book with TUI this summer  

1. YOUR SAFETY IS OUR NUMBER ONE PRIORITY

As always, the safety of our customers and colleagues is our number one priority, so we’ve increased our already rigorous cleaning procedures to give you the safest holiday experience possible. For example, all our aircraft are deep-cleaned between use, and we’ve ensured our hotels meet the highest hygiene standards. We’ve also increased contactless payments, added social distancing measures and more. 

Find out more about what to expect  

2. OUR PACKAGE HOLIDAYS ARE ATOL PROTECTED

Our package holidays come complete with ATOL protection, so you can rest assured that you’re financially protected, whatever happens. Plus, with our package holidays, everything from your flights to your transfers are taken care of – so, all you need to worry about is, well, nothing…  

Get more clued up on ATOL protection   

3. WE OFFER COVID COVER, PRE-TRAVEL PEACE OF MIND AND FREE CHANGES 

We promise you peace of mind, thanks to free changes if you contract COVID-19 before you travel. We also understand that you might be looking for some extra reassurance when booking your break with us, so we’re offering free changes on selected holidays, too. And if you opt for 5-star Defaqto insurance from AXA Insurance, you’ll be covered for medical expenses related to COVID-19 while you’re on holiday, subject to the policy terms. You can purchase this at the time of booking or after you’ve booked. 

Find out more

Plus, for selected holidays booked on or before 28 February 2021, our included COVID Cover is automatically applied. Find out if your booking is eligible.

4. WE OFFER A PACKAGE HOLIDAY REFUND GUARANTEE  

If you’ve booked a package holiday, you’ll have your money back within a guaranteed 14 days if we have to cancel it. We’ll also only take you to destinations that we know either don’t require you to quarantine when you arrive or that we know will let you forgo the quarantine period in their country if you provide evidence of a negative COVID-19 test.

Find out more about our Holiday Promise 

5. YOU’LL GET ROUND-THE-CLOCK SUPPORT 

When you choose TUI, you can expect 24/7 support while you’re away. Simply download the TUI app and you’ll have a TUI rep at your fingertips, 24 hours a day, seven days a week. Or, you can call our expertly trained staff. Require special assistance? We’ve got a designated team who can help with that, too.  

Here are more ways you can get in touch with us 

6. WE’LL KEEP YOU IN THE LOOP  

From providing guidance on forms you need to fill out before you travel to sharing the latest travel advice, we’ll keep you informed every step of the way. Plus, if we need to make any changes to your holiday, we’ll contact you as soon as possible with a range of flexible options. We have a page dedicated to frequently asked questions, which is updated regularly.  

Check out our Coronavirus FAQs page

7. WE’VE MADE TESTING EASY FOR YOU 

Some countries require you to provide a negative COVID-19 test before you travel. So, to make getting your test sorted as easy as possible, we’ve teamed up with a couple of testing providers, who we’ve vetted for quality, for your peace of mind. They offer various types of COVID-19 test, which are being offered at discounted rates for TUI customers.

Find out more about testing requirements  

8. YOU CAN BOOK NOW AND PAY LATER  

Can’t afford to fork out just yet? Thanks to our Direct Debit scheme, you can spread the cost of your holiday over several affordable monthly payments. Plus, you might be able to book your getaway with a £0 deposit. 

Read more about our pay-monthly holidays  

9. YOU’RE ALWAYS IN SAFE HANDS  

We’ve been around for over 100 years, and pride ourselves on our fantastic customer service and travel expertise. We’re proud to be rated 4.5 stars on Feefo. In 2020, we won the ‘Trusted Service Award’. And, that’s not all. In 2019, we were awarded ‘Favourite Tour Operator’ at the TripAdvisor Travellers' Choice Awards.  

Check out more of our reviews and awards  

10. WE OFFER A WIDE RANGE OF HOLIDAYS 

Sun-kissed beach breaks, adventure-packed tours and sight-packed river cruises – you name it, we do it. We also offer everything from family holidays to romantic couples’ escapes, and to everywhere from Spain to Costa Rica, so finding your perfect break couldn’t be easier. 

Use our handy guide to find out where you can currently fly to 

Ready to book your summer break?

Browse all our holidays 

Plus, read why you should book your summer 2022 holiday early and how to get the latest travel advice. Or, for more inspiration, check out our best summer holiday destinations in Europe.  

Pssst. Head to the Discover homepage for our latest articles.  

Author: Jessica Houtby