Odessa Hotel

We went for a last minute getaway . The hotel is situated on the main strip which is busy friendly and has lots of good restaurants and bars . The Beach was 5 minutes away from the hotel but there was the building of a new hotel just behind the Odessa however this didn’t disturb us . Very efficient , hardworking staff , nothing was too much trouble. Towel service also . We Will definitely return

My partner and I have not long returned from the Odessa again after a fortnight at the end of September/ beginning of October. This was our 4th visit, and may I say we weren't disappointed in the slightest again. It's always lovely to return and meet the friends we have made, holiday makers and staff alike. Koulla and her team on reception always go out of their way to make sure your stay is exactly to your liking. The food is 'out of this world ' delicious, special mention to the head chef Andreas, he is a total genius, and absolutely everything that he prepares is gorgeous. Thank you my friend, the special desserts were amazing. As was everything else. Another mention to Adonis restaurant manager, this guy is brilliant, he oversees the restaurant, and it runs so very smoothly. He will always have time to have a good chat with you, and he will make sure you are very well catered for. Adonis we will be in touch my friend, and thank you for making our stay very special. As you can probably guess the food is incredible in all the restaurants, breakfast hall, lunchtime meal, evening meal and sofa sofa. A big thank you to Michealis, Zouvakis, Avaramis and Maria, and the lovely waitress Ritu (amazing smile) and so very helpful. Not to forget David, who is again superb and really looks after you. The Marine Bar by the reception area is a wonderful place for a pre dinner drink and an after dinner cocktail. Dimitris the barman is a truly super guy and will always chat and see to your every need. Thank you my friend and we will be in touch. Thank you for everything. The cleaners and all the staff are so friendly. We were Thomas Cook holiday makers, some of the last to get repatriated, the hotel were fantastic no probs at all. A big shout has to go to Galin who singlehandedly, managed to keep the daytime entertainment going. Even though he didnt know if he was going to get paid or not! Service above and beyond, very well done. The only thing that worries us slightly, is the building of a new hotel between the Odessa and the seafront? I think it will obscure the beautiful seaview that we had from our room (411). We shall still be coming back next year though, regardless of seaview. The hotel is fabulous in every aspect, and we would like to thank everyone from management to cleaners for being so kind and welcoming, and making our stay so wonderful. Needless to say we recommend this hotel to anybody. Thank you again, see you next year. Ash and Sarah xxx

Our third different hotel in seven holidays in one of our favourite resorts, Protarus, but sadly the lowest we have rated. We always go in October for two weeks (end of season) and all inclusive. Getting older we chose the Odessa as it is more central to the main entertainment area. A very friendly welcome but thereafter the reception staff seemed disinterested and miserable. It seemed we were a nuisance whenever we asked anything, especially as the automated booking system for the "special" meals would not accept a booking for 5 or 6. We asked for an extra pillow, (only one each in the room) and had to ask again. Beware room 127. We asked for a light bulb to be changed in the door way, it never happened. There was also a light not working in the bathroom. We had to report wardrobe doors falling out three times, yes they were refixed but fell out again on next use, it wasn't just me, they came off for my wife too, very antiquated runners and locating pins that need replacing. After three complaints we left the door off and accepted a part open wardrobe. There was no grab rail over the bath/shower, the riser rail with the shower head kept falling out of it's socket, either I or the cleaner kept refitting it, guess the wardrobe door was too heavy for her? No net curtain so for privacy you had to keep the blackout and inner curtains closed all day, they were so heavy to pull back and did not run easily. Corridor carpet badly stained and was cleaned/improved during our stay but stains still evident. Bar staff were brilliant at both bars all day, and overall the food and choice was good - excellent. Restaurant staff very friendly and helpful too. Several restaurant chairs also stained. Our two inclusive visits for sofa sofa meals were excellent, the rack of ribs recommended, a very nice Chinese at the Constantinos although others we met said it was poor and inedible. The inclusive visit to the Italian was spoilt by the speed the food was presented, main courses arriving when only half way through starters. Galin the entertainer worked so hard on his own when he wasn't even assured of being paid, (entertainment package provided by Thomas Cook). Embarrassing that his three English colleagues who took the last Thos Cook flight home, were still listed in the team and as speaking in English only, whereas Galin spoke fluent Bulgarian, Russian, Polish and managed English! Hats off to him. Sadly, even if this hotel is given a complete makeover, it will lose its appeal with the 5/6 storey hotel under construction in front of it which will wipe out the sea view from lower levels. The noise from the building work was only drowned out when Galin turned up the poolside music for the enjoyable aquarobics session. The Odessa will not be for us next year.