ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Gold Medal
- Rooms: 435
- Lifts: 5
- Buildings: 5
- Floors: 4
At a glance
- In-room hot tubs
- Gourmet à la carte dining
- Four lagoon-like pools
- Free Wi-Fi
- Perfect for your wedding day
- On the beach in Bahia Petempich, part of the exclusive Riviera Maya
- 40-minute drive from the shops, bars and restaurants of Cancun
- 40-minute drive from popular Playa del Carmen
- View Location
Fly Long Haul With TUI
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Luxury holidays designed to fuel the senses
- Standout pool scenes
- At least 4 restaurants
- Great sports line-ups
- Industry leading children's facilities
- Top entertainment
- World-class spas
- Choice of rooms and suites
Weddings and Honeymoon Offer
Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.
FOOD & DRINK
- Evening Meal
With Gourmet Inclusive, all of your food is included. You can eat in all six restaurants, and the quality is exceptional. Select premium international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily. Snacks at set times.
FacilitiesView all facilities
Relax and rejuvenate your mind and body with the many treatments at the spa. With a variety of spa suites and treatment rooms, you can enjoy the dry sauna, whirlpool, spa boutique, juice bar and the many services at the beauty salon. Spoil yourself and arrange a manicure or pedicure, or perhaps try a facial. To ensure the little ones can take part, there's a 'Perfectly Pink' spa suite just for the younger children and teens.
Le Chique restaurant
This adults-only restaurant comes with a plush lounge, ideal for enjoying a cocktail. Starting with a 14-course meal, which is part of the Gourmet Inclusive set-up, this place really does aim to provide you with an unforgettable experience. The restaurant is closed 1 day a week so don't forget to make your reservation in advance, as places are limited. If you'd like to try the full 22 courses, an extra charge will apply. For over 18s only. There's a dress code here, men are asked to wear full-length trousers and closed shoes at dinner.
Azulitos Play House children's club
The TUI Sensatori Play House comes complete with a Crazy Kitchen, Silly Science Lab and Arts & Crafts Zone. Supervised sessions for 4 to 12-year-olds are held six days a week for an hour or two at a time. Evenings, meanwhile, bring parties and movies a few times a week. Those travelling with little ones can use the facilities as a family in dedicated Stay and Play sessions, available seven days a week.
RoomsView all rooms
Family Suite with Pool View, Garden View and Sliding Doors
These spacious family suites sleep up to 5 people with a sliding partition wall to divide the room into 2 areas - 1 for adults and 1 for children - plus you'll find a flatscreen TV in each. You'll have a Jacuzzi® and a rainfall shower in the bathroom too. Air-conditioning is provided if you like to keep your room cool and you'll also have access to Wi-Fi - plus there's a DVD player. Outside you'll have a balcony or terrace with garden and pool views. You can also request baby amenities, like a bottle warmer, steriliser, cot, changing stations and a baby bath.
Adult Area Junior Suite Pool Garden View
You'll find these suites in the adults-only section of the hotel. You'll have some extras with this room too - there's a Jacuzzi® with bathrobes provided and you'll also have a rainfall shower in the bathroom. There's in-room entertainment with a TV, DVD player, iPod docking station and there's Wi-Fi available too. There's air-conditioning provided if you like to keep your room cool and there's space outside if you'd like some fresh air - you'll have a balcony or terrace with views of the pool and garden.
Lovely resort BUT!!
Good and bad
A perfect getaway for my family.
Things To DoView all things to do
Have a night out on Playa del Carmen's Fifth Avenue
It's easy to find the party in Playa del Carmen – just head straight for Fifth Avenue. Make time to watch the street entertainers…View details
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Items marked with * incur extra charges which are payable locally