Grand Sirenis Riviera Maya Resort and Spa

This was our 6th annual girlfriend trip to Mexico. We couldn't get into the hotel we like last year so we decided to try this one. We loved it. There are always a few things that are not perfect but overall we had a great vacation. This hotel is big and I worried a little about that but there were so many smaller pool areas that were not busy. We were at one pool with a pool bar and a buffet. This is where we were most of our vacation. Since this resort is big, they have several "jungle" areas for the wildlife which is nice since they were there first. There were cats (well taken care of - cat area for them), coati (adorable raccoon typle long tailed, skinny nosed critters), and monkeys - oh, and a serenque (?) which is a rodent faced, rabbitt jumping bodied, no tail animal. The coati come out and try and get any food that is out at the chairs by the pool where the buffet is located. One actually was quite friendly and was on my lap playing. When the others came around he was not happy and wouldn't let them near us. I spent one afternoon at the beach and that was nice too. Not a huge swimming beach but you can go in the water. There are golf cart "shuttles" to take you around if you don't want to walk as the property is spread out although you can stay in one general area and be happy. The theater is nice but we only made it to one show - The 70's" which was really good, great music. The food is good, you should be able to find something you like. Still hard to get into specialty restaurants. I had to leave early so I didn't make it to a specialty restaurant but my friends loved the Japanese restaurant. One of my friends and I had a massage and they were wonderful and very reasonable for a resort. Margarita and Fabulio (?) were wonderful! Definately get one of them for a massage! We will definately be coming back!!

Great service, loved the experienced. I was able to do shooting and biking and archery on behalf of miguel. Was an amazing time :). I went multiple times a week and definetly recommend it to anyone who comes.

Big shout out to our concierge Ivan who was helpful from start to finish, never rushed us, or made us feel we wouldnt get in the speciality restaurants if we didn't tip him as some reviews suggest. Miguel who ran the activities such as archery and rifle shooting etc was also another star employee who made each session we attended fun and informative and who obviously takes their job very seriously and wants to give a great customer experience. Another star was our cleaner, 2323 who kept the room pristiine! We did have an incident in the pool where my oldest son cut his foot on the grate, while joining in with an activity but a first aider was found and he was patched up, this did detract from his experience as he was unable to swim for half the holiday due to his cut. People do feed the animals which is really annoying as that encourages them to be jumping on sunbeds etc, something i found particularly uncomfortable. The beach was only ok, nothing to do with any seaweed just the lack of activities actually available and being offered weed is not something I would rave about either on it. The foam party was a fantastic highlight of the holiday and one that everyone seemed to love. The grounds are beautiful, the lazy river is relaxing and the buildings are fabulous, lovely selection of food, especially japanese! and I can hand on heart say this is a fab place for a holiday for anyone, however fussy!!