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    El Dorado Royale, a Spa Resort by Karisma

    OOOOO Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 13280 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    With its beachfront setting and gourmet dining, the adults-only El Dorado Royale offers more than a little bit of indulgence.

    According to Conde Nast readers, El Dorado Royale, a Spa Resort by Karisma is one of the world’s top 100 hotels. Maybe it’s something to do with the mile-long sandy beach it’s set on.

    Every room at this hotel comes with a whirlpool bath, and they all have terraces or balconies with daybeds as standard.

    This hotel accepts guests aged 18 years and above.

    • Rooms: 478
    • Buildings: 26
    • Floors: 3

    Things you'll love

    • Adults only
    • Gourmet Inclusive
    • Mile long sandy beach
    • Perfect for your wedding day

    Location

    • 27km from Playa del Carmen
    • 37km from downtown Cancún
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium Club for additional benefits
    • UK airport lounge access for Premium Club guests

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    SPECIAL OFFER

    Honeymoon and Anniversary Offer

    Honeymoon and anniversaries get a beachfront sky massage 2-for-1 offer, bottle of sparkling wine on arrival, 15% spa discount, flowers in room and decorated room with candles and rose petals. Complimentary when booking a Swim-up Jacuzzi® junior suite or Premium junior Suite room. This offer is valid for bookings arriving until 31st October 2016.

    For arrivals from 1st November 2016, this offer applies to premium Junior suites or rooms of a higher category. Offer only applies within 30 days of your wedding or anniversary date and for bookings of 10 nights or more. Proof of marriage required on arrival. Just to let you know this offer isn't valid on group bookings, or when travelling with a wedding party.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    A la carte dining for all meals including gourmet cuisine. Selected international and local-brand alcohol, soft drinks, tea and coffee 08.00-02.00. Minibar in room and 24-hour room service. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 6 outdoor pools

      There's loads of space to lounge at the poolside and there are showers close by, too. Just to let you know one is a salt water pool.

    • Fuentes Culinary Dining theatre

      Culinary Theatre proudly presents flavours and colours of Mexico. Have a gastronomical and cultural journey at 'Fuentes'. The show is the Chef himself. While the chef is preparing the dish, it is broadcasted around the restaurant on 4 screens, whilst narrating and telling stories. This is a 5 course dinner and is Mexican gourmet food. You even have the option to have a sommelier* pair each of your dishes with a specially selected wine. Just to let you know you'll need to make a reservation and this place opens for dinner at 7.30pm, Monday to Saturday.

    • Nightly shows

      A variety of different shows and performances take place along with live music to keep you entertained all evening.

    Rooms

    View all rooms
    • Swim-up Junior Suite with Terrace and Whirlpool Bath

      These lavish, swim-up junior suites come with a terrace and a whirlpool bath. They have a king-size bed, and a lounge area. And you'll also find air-con, a minibar, and a satellite TV available. These junior suites provide direct access to the lazy river.

    • Swim-up Premium Junior Suite with Pool View, Pool Side and Terrace

      Designed for couples, this elegant suite has direct access to the Lazy River in the terrace, and features a king-size bed or two double beds. You'll also find a whirlpool bath for two and a welcome basket with a bottle of champagne and fruit.

    Amazing Friends Getaway Week!
    11 Jun , 2019 amycox3, 60885
    LOVED this place!!! Nidpelphia really made our trip special! She is an amazing host, and we loved having her help us! Make sure to look her up, she helps with building 42 the most! Thanks again Nidpelhia!!!
    Little slice of paradise
    11 Jun , 2019 AndreaEssex27
    We spent 10 glorious days in a beachfront apartment with complimentary room service. Every day we easily found a Bali bed either on the beach near the lagoon or round a pool. Our favourite pool was by the Spot restaurant which we visited for breakfast most days. We ate at many of the restaurants including Jojos, Jade, Kampia, Casita D’Italia, Runicon Mexican all were excellent both for service and food. We enjoyed the bands we saw in the evening and caught a few of the acts. Each time we were served drinks where we sat so no need to queue at the bar - the same at the pool or beach. Premium spirits were available if you asked for them or cocktails - my husband enjoyed the Iceberg, lager with a frozen margarita top. The resort staff worked tirelessly to keep the grounds immaculate and everyone had a cheery ‘Hola’ even the poor souls trying to clear the seaweed from early in the morning. There must be an easier way to collect the mass that arrives every day. After a stroll to a restaurant in the evening, we caught a ride back on one of the many golf buggies whizzing around the resort. The private transfers we opted for were well worth it. All in all, a really relaxing break. Just we needed.
    Fabulous Resort
    11 Jun , 2019 Margaret R
    Just spent 2 weeks at this FABULOUS RESORT. From the minute we arrived until the day we left we were made to feel special. Our room was very comfortable and was cleaned every day to a high standard. The grounds are just beautiful and staff work very hard to maintain this. We opted to spend most days at Spot pool where we managed to get a sun bed with no problem and were looked after by Isaac at the pool bar. The choice of restaurants were fab and all served delicious meals, our favourites being Jo Jo’s, Jade and both Italian restaurants. The Feuntes Cullinary Theatre is also a must. All staff deserve a mention as they are so friendly and hard working and all say “Hola” as they go by. The beach was a bit of a let down due to the amount of seaweed but this is not the hotels fault and did not spoil our holiday. We met some lovely people who made our holiday extra special. Thank you El Dorado Royale, you were awesome. Hope to visit again soon.
    Best time
    11 Jun , 2019 Odyssey59461944123, 46357
    The facility is excellent. All the staff wants to make sure you are happy. But certain members stand out. Claudia from concierge, Israel from butlers, Eduardo, Nilda, Ada and Jorge from the beach spa these all went out of their way to
    El Dorado Royale Casitas vs Secrets Akumal
    11 Jun , 2019 amadeusLIVES, 34242
    TL;DR: Overall very good experience, Akumal vs EDR casitas depends on what you prioritize. I’ve been to Secrets Akumal, Secrets Cap Cana and EDR Casitas. For travelers having a tough time making a decision I’ll give you a brief comparison between EDR and Secrets Akumal (Akumal is better than Secrets Cap Cana so i’d skip It in favor of akumal). I never write reviews but i felt compelled to because picking the right resort can be a little overwhelming. I think if you prioritize spa, relaxation and beach go Secrets Akumal. If you prioritize food, room, price and pool go EDR. So tough to say which one we go with in the future but will probably depend on what we want to do on our vacation. The differences between them though is like comparing a Tesla to a Porche or a Shelby Mustang to a Corvette. Either way you’ll enjoy the ride.
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    View all  13280  reviews

    Things To Do

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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally