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    El Dorado Maroma, a Spa Resort by Karisma

    OOOOO Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 6189 reviews

    ABOUT THE HOTEL

    • Official Rating: 5 star
    • Free Wi-Fi

    With tropical good looks and lavish extras like beach butlers and gourmet à la carte dining, this boutique hotel is the perfect blend of laid-back and luxury.

    This romantic adults-only retreat calls one of the world’s top beaches its home – Maroma’s white sands were rated in the Top 10 by the Travel Channel. And the service here matches the perfect setting – think Champagne check-ins, beach butlers and 24-hour room service.

    Every last detail of this hotel has been tailored to provide the ultimate luxury holiday. The minibar’s refilled daily with premium-brand drinks, top international chefs man the kitchens, and the aromatherapy-fragranced rooms come with pillow menus.

    • Rooms: 128
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • One of the world's top beaches
    • Beach butlers
    • Whirlpool suites available
    • Perfect for your wedding day
    • A La Carte until April 2020

    Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests
    SPECIAL OFFER

    Free resort credit offer

    Receive $200USD of free resort credit when you book between 18th December 2019 and 29th February 2020, and stay between 18th December 2019 and 30th April 2020.

    T's and C's may apply.

    Honeymoon and Anniversary Offer

    A complimentary honeymoon and anniversary package is available when staying in a honeymoon suite for 10 nights or more, within 60 days of your wedding or 30 days before or after your wedding anniversary. The package changes from time to time, but usually includes sparkling wine and tropical flower arrangement in your room, discounted spa treatments and a 2-for-1 discount on a couples’ beachfront sky massage. Make sure you pack your marriage certificate – you’ll need to show it on check-in. Just to let you know you can't apply this offer to your booking when travelling with a group or wedding party.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Breakfast, lunch and dinner in a selection of restaurants. Selected international and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Relax pool

      Set in a secluded spot, the freshwater relax pool has a peaceful, laid-back vibe and is paired with the 24 Bar – so drinks come either on the terrace or on one of the in-water bar stools.

    • Sabores Mexican restaurant

      This ocean-view à la carte restaurant is open all day. Its gourmet breakfast menu has everything from eggs benedict to quesadillas. Lunch has a casual theme – starring burritos, nachos, burgers, and sharing platters of steak fajitas or salmon and rice. Mexican and Caribbean cuisines are usually the influence behind the dinner options.

    • Cookery lessons

      In these lessons you can learn how to prepare traditional Mexican cuisine, we're talking fresh guacamole or a exotic tequila cocktail.

    Rooms

    View all rooms
    My happy place
    23 Jan , 2020 196amyw, 34767
    This was our 7th trip to this resort, and by far our favorite. The staff has become our family. It doesn't matter if its our first trip or tenth, the staff will go above an beyond to make it special. The beach is amazing. Yes there is seaweed problems at times, but the staff works hard to clean it up. The beach butlers, Eli, Manuel, and Daisy will make sure you have everything you need! They bring clean towels, drinks, cold towels to wipe your face, they will do anything you need. The food at the resort has always been my favorite. I have never had a bad meal. The bartenders are outstanding. They make the best drinks and make sure your glass doesn't get empty. Rene & Pedro Luis are like family. They truly make you feel welcome. Oscar, Carlos, Karen, and Felipe are also excellent bartenders! Our butlers are the best. This year we had Liz, Victor, and Ele filled in some. AMAZING. Best we ever had!!! If you have a need or want, they go above and beyond to help. These 3 are the reason we will keep going back! Entertainment staff is awesome. Alex & Wendy are so much fun! We have known Alex for 7 years, and he always greets us with a hug, and definitely entertains us. We enjoyed our candlelight dinner this year. The only down fall was Ruben is not the server anymore. The new guy is awesome, but I missed mu Ruben. Luckily he waited on us in another restaurant, so I got to see him several times on this trip! You can't go wrong with this resort! ALL of the staff is amazing. I can't remember all of their names, but they all deserve recognition!
    So Much Fun!
    22 Jan , 2020 MartinDan202
    Just got back from this amazon resort and we had so much fun in our short time there. The staff was amazing especially Alex, Wendy, Rafael, and the rest of the event staff. And Rene was a great bartender at the pool! Great place to have fun playing sports and other activities as well as to relax and enjoy yourself. Made many friends while I was there. We will definitely be back!
    Loving the staff
    22 Jan , 2020 NanyGIV
    Great staff Wendy, Alex, Omar, Rafa, DJ Juan and the beach butler Enrique, Eli,Manuel. An special mention to the waitres. We love the yoga to wake UP every morning with Wendy. Thank you to all the people to make these place so mágico.
    Wedding Hair Style/Makeup
    22 Jan , 2020 TessMalmgren
    My husband and I got married at El Dorado Maroma and Jasmine at the spa did a wonderful job with my wedding hair style and makeup. Her attention to detail and genuine personality added to my special day. I could tell she took great pride in what she did and truly cared about making her brides feel beautiful. I highly recommend Jasmine and feel fortunate to have had the opportunity to spend the day with her.
    Entertainment Staff
    22 Jan , 2020 devinm990
    This resort is unbelievable! We enjoy playing sports during the day and all the staff at this resort are phenomenal, but Omar, Wendy, Alex, Rafael, and DJ Juan go above and beyond for everyone that wants to play sports during the day.
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    View all  6189  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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