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    El Dorado Maroma, a Spa Resort by Karisma

    OOOOO Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 5991 reviews

    ABOUT THE HOTEL

    • Official Rating: 5 star
    • Free Wi-Fi

    With tropical good looks and lavish extras like beach butlers and gourmet à la carte dining, this boutique hotel is the perfect blend of laid-back and luxury.

    This romantic adults-only retreat calls one of the world’s top beaches its home – Maroma’s white sands were rated in the Top 10 by the Travel Channel. And the service here matches the perfect setting – think Champagne check-ins, beach butlers and 24-hour room service.

    Every last detail of this hotel has been tailored to provide the ultimate luxury holiday. The minibar’s refilled daily with premium-brand drinks, top international chefs man the kitchens, and the aromatherapy-fragranced rooms come with pillow menus.

    • Rooms: 128
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • One of the world's top beaches
    • Beach butlers
    • Whirlpool suites available
    • Perfect for your wedding day

    Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests

    A la Carte

    Luxury hotels from around the world

    • First Class hotels
    • International brands and boutique properties
    • Private taxi transfers
    • 20kg luggage allowance with TUI
    • Free Select Your Seat service with TUI

    Find out more about A la Carte »

    SPECIAL OFFER

    Honeymoon and Anniversary Offer

    A complimentary honeymoon and anniversary package is available when staying in a honeymoon suite for 10 nights or more, within 60 days of your wedding or 30 days before or after your wedding anniversary. The package changes from time to time, but usually includes sparkling wine and tropical flower arrangement in your room, discounted spa treatments and a 2-for-1 discount on a couples’ beachfront sky massage. Make sure you pack your marriage certificate – you’ll need to show it on check-in. Just to let you know you can't apply this offer to your booking when travelling with a group or wedding party.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Breakfast, lunch and dinner in a selection of restaurants. Selected international and local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Relax pool

      Set in a secluded spot, the freshwater relax pool has a peaceful, laid-back vibe and is paired with the 24 Bar – so drinks come either on the terrace or on one of the in-water bar stools.

    • Sabores Mexican restaurant

      This ocean-view à la carte restaurant is open all day. Its gourmet breakfast menu has everything from eggs benedict to quesadillas. Lunch has a casual theme – starring burritos, nachos, burgers, and sharing platters of steak fajitas or salmon and rice. Mexican and Caribbean cuisines are usually the influence behind the dinner options.

    • Cookery lessons

      In these lessons you can learn how to prepare traditional Mexican cuisine, we're talking fresh guacamole or a exotic tequila cocktail.

    Rooms

    View all rooms
    Fantastic Girls week
    13 Nov , 2019 Tom Kor S, 34437
    Came for my friends’ 68th birthday and another’s retirement celebration, 4 ladies, and it was just what we all needed Pampering, personal attention, great amenities, friendly people, fun and relaxation!!! Staff is wonderful, super helpful, thoughtful and fun!! Manuel on the beach is absolutely awesome, Is fast to meet every need on the beach, went beyond anything to help us make a surprise birthday on the beach bed for my friend a memory forever, he is the best!!! Enrique and Eli get thanks for blowing up all those balloons!!! Betsabe is terrific, bringing us our drinks on the beach. Arturo at Lima Lemon and Bar 24 for breakfast and lunches. Bruno at check in was terrific, helped to get us set up with our meals and excursions, great job!! We had an absolutely awesome time and will definitely return.
    Kristina’s 40 bday!
    12 Nov , 2019 Marylouwilliams, 48503
    Excelente especially Omar, Hervey, Alex, DJJuan, Eli, Enrique, Manuel, and Carlos!! Try volleyball on the beach! And try the swim up bar sooooo awesome!! We are very happy with all accommodations and everyone is so nice and friendly. Starbucks on site! Delicious food and drinks! Sorry for monopolizing the swim up bar with shot requests 😀
    Our trip would not be the best without you!!
    12 Nov , 2019 KatherineVB
    This was my second trip to this beautiful all-inclusive resort! But this is my first review. The food, the service, the warmth and the care feels like love!! Thank you, thank you, thank you!! The beach is stunning and so well cared for… And I am a beach person… No pool for me! We are a larger group and need extra special care down at the beach and Enrique, Eli, and Manuel provided us exactly what we needed. Never a hesitation to get our beach chairs ready for us… Always with a smile on their face… Always checking up to make sure that we had exactly what we needed. These guys took extra time and attention as we needed! Thank you so much! Our beach time would not be the same without you!
    25th sisters reunion
    11 Nov , 2019 Susan G
    The El Dorado Maroma was a wonderful experience from arrival to departure. The food is outstanding, the service impeccable, and the special attention paid to the guests, especially by Eli, Manuel and Enrique at the beach was absolutely unparalleled. They set up our chairs, made sure we were together, and greeted us with smiles and charm! We were 7 sisters, coming together to celebrate our 25th year of gathering, and these men as well as all of the friendly and attentive waitstaff made our reunion all the more memorable!
    Girls Getaway
    11 Nov , 2019 debbierI5499KG
    We just ended our 4 night visit in the villa and the service was unbelievable. Liz, Aldo, Oscar, Laura, Angel and Armando were top notch. They anticipated our every need and made this visit memorable! Can’t wait to return.
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    View all  5991  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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