Riu Yucatan

Came here at the end of May, hotel is about 1 hour transfer from airport. Check in was easy & was greeted with a drink. I’d emailed & requested a second floor room near Ibiza pool, & that’s what we got. Rooms were clean, massive beds spacious & optics on offer along with mini bar. Could of done with tea/coffee especially for first morning. But always got our morning cuppa from lobby bar before going in for breakfast. Always got a sunbed at side of Ibiza pool but most people are up & about by 7.30/8am. Rooms cleaned daily & fresh towels most days. Only one grip there the housekeeping were banging on our door at 11.30 our last day but check out is 12, just as well we were ready. Food was a plenty, main restaurant for breakfast & the guys in restaurant were friendly always ready to help. We used the speciality restaurants a few times no booking needed. We liked the Italian & steakhouse. We also used the Playacar at lunch a few times. Drinks were good variety beer, spirits & cocktails. We could also use the tequila across road, neon & white parties are held there on Friday nights, they were good with dancers from Coco bongo taking part. You could get your face painted in reception. 5th Avenue was about 30 mins walk to the right of the hotel past the checkpoint. Beaches were sandy but lots of seaweed that can’t be helped, but they work every day to clear it way. Monkeys came out at 5 or 7am & 5pm so caught them playing a few times. There are iguanas with the monkeys but the one at playacar walks round the garden. Loads of agoutis around the ground & a few what looked like raccoons. We had some bad rain whilst there but it would clear & then the sun & hot temperatures would return. All areas of the 3 hotels were kept clean & staff friendly & we enjoyed our stay but I did expect the hotels to be more Mexican like, rather than boutique. There are a few shops & restaurants to the right of the hotel other than that it’s a trip to 5th Avenue. Only bad point was at 12 when we checked out they cut our band off & gave you a card. I have stopped at a few Riu hotels & never had this done before.

This hotell is really good its clean and tidy, staff are all eager to help and make your stay a wonderful time. The entertainment staff are full of energy and have a friendly attitude wanting to engage with guests. The hotel is well situated with a beautiful beach and being on a gated community is good for walking out and about. Bruno is the guy to see if you want a jet ski or parasailing usually situated on the beach under a umbrella gives a good fair price. All in all a really good holiday 9 out of 10.