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    Riu Lupita

    OOOOO Plus

    InPlayacar, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3645 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This place has a choice of pools and a beachside restaurant. Plus you’re close to buzzing Playa del Carmen. Don't forget that as TUI customer, there is a private beach club just for you.

    This hotel comes with a trio of pools, the main one flanked by gardens. There’s four restaurants, including a Mexican à la carte and a steakhouse. Plus, live shows are on most nights.

    The hotel is surrounded by tropical gardens, and there’s a free 5-minute shuttle bus to the sandy beach. Plus, it’s just 15 minutes’ walk to the shops along 5th Avenue in Playa del Carmen.

    • Rooms: 300
    • Buildings: 23
    • Floors: 3
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • 3 pools
    • Private beach club
    • Shuttle bus to the beach
    • Free Wi-Fi in public areas
    • Perfect for your wedding day

    Location

    • Set in a peaceful corner of Playacar's golf course
    • 3.5km from the beach via shuttle bus
    • 2km from Playa del Carmen's centre with shops, bars and restaurants located on 5th Avenue
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium Club for additional benefits
    • UK airport lounge access for Premium Club guests

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    24-hour All Inclusive. Buffet breakfast, lunch and dinner. Option to have dinner at the Italian and steakhouse places. Selected local-brand alcohol, soft drinks, tea and coffee, 24 hours a day. In-room drinks optic with local-brand spirits. 24-hour snacks.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      Dive into the rectangular number, which has partially-submerged sunbeds, or try the smaller circular pool. There's a spacious sun terrace with plenty of space to relax and cool off under a parasol.

    • Buffet restaurant

      For breakfast, lunch and dinner. Sample the specialities and watch dishes being prepared right in front of you. You can choose to dine indoors or out on the terrace, and there are special themed evenings three times a week.

    • Renova Spa*

      Choose from a range of massages and beauty treatments for a spot of indulgence, or pamper yourself at the hairdressers.

    Rooms

    View all rooms
    • Double Room with Balcony or Terrace

      These double rooms come with an in-room drinks optic – meaning you’ll have your very own locally-branded spirits on tap in your room. They also include a balcony or terrace, air-conditioning, a minibar and toiletries.

    Great Hotel
    09 Sep , 2019 tracyk1968, 186485
    We would have given this hotel a 5star rating had they sold both our drinks at the bar. the hotel and rooms were spotless the staff from the cleaners to the bar/restaurant ect were vey pleaseant and attentive and the entertainment was quite good a varied too,although we were on an all inclusive deal the bar didn't sell what we drink such as fanta lemon or ginger beer mixers for my vodka or bottles of corona(which is a mexican drink) or any other bottled beers such as budweiser/stella ect that we would have paid a little extra for a decent premium beer that we enjoy drinking,they did do cocktails and loads of other drinks and mixers which we did have a few to try but couldn't find one we could sit and enjoy and be able to drink every other day and they only had the one kind of lager so this is the reason i have given it 4 stars.
    Very good , my kids loved it
    25 Aug , 2019 PPAlmasio, 1574957
    We spent 13 days in this resort looking for a good mix or relaxing and interesting experiences We found both of them and in addition we also enjoyed the good food, a very professional service and a nice location. Even if it is not on the beach we liked it because we quite atmosphere and then we took the shuttle to go to the beach, My kids liked it a lot a they were very sad when we had to go home,
    Fam&Friends
    20 Aug , 2019 YRtrips
    I personally like all the Riu Hotels, I must say. Nice and clean rooms. 3 restaurants, a 24 hour snack and bar, night club, 2 swimming pools, kids club, etc. The hotel does not have it's own beach, but a convenient bus takes you to the beach, which has a bar and pool. The cool thing about the bus it's that it stops at the 5th Avenue where you can do shopping and much more. I reccomend it. My family and I had a great time.
    Very nice place
    09 Aug , 2019 mclaughlin900, 186534
    Great Warm welcoming not to over busy and loudly great family place to stay 3 restaurants so u can find lots to choice from not next to beach but private bus take u there and back also restaurant at beach so u can still get food and drink there
    Hotel Riu Lupita, would repeat. Loved it.
    13 Aug , 2019 Joanne P, 503776
    I went with my 26 and 15 year old sons for two weeks over easter.Brilliant price we got it for. Felt really safe here, all gated areas so cars and coaches and people at check at check points. We had a ground floor room between both pools.Did have damp problem in our room had to dry the bed sheets every nite.Nobody else seem to come across this, we were offered a different room but we were all settled and like where we were. You will find this hotel has loads of coatis running around. Your not ment to feed them as can be a pest but most people love them. Dont leave food or drinks about as they will steel anything sweet. Food good, everywhere very clean, three different restaurants also bookable over your stay. Great cocktails. Free beach bus that also goes to shopping centre. We had one afternoon where it pours down and thundered for about two hours,then sun out again. Temp stayed around 29/30 over our time here.Same days the beach had bad seaweed then other days pretty good, very windy down there by beautiful sea views. You can walk down to the beach by going just out the hotel and right walking on the path along the golf course. Foams party every Tuesday run by Cocobongo in the pool it was great fun. Friday nights the was Neon night one week then white party night the following week. So dont forget to dress up. This at the sister hotel free bus there and back again, not late about 11pm. Free face painting and glowsticks or flashing head wear. When on some amazing trips. Loved it.
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    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally