The Fives Beach Hotel & Residences

OOOOO Plus

InPlaya del Carmen, Mexico - Caribbean Coast, Mexico

TripAdvisor Traveller Rating

Based on 13599 reviews

from £1229pp

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ABOUT THE HOTEL

Official Rating
Free Wi-Fi

With its beachside location, massive pools, and brilliant kids facilities, this hotel blows its rivals out of the water.

The Fives Beach Hotel & Residences is right on the beach. It tops its sandy doorstep with sunloungers.

Rooms come in all shapes and sizes here, and they're all top-notch. Standard doubles come with perks like a king-size bed and a balcony or terrace.

Rooms: 662

Things you'll love

On the beach
7 swimming pools
Great for families
Perfect for your wedding day

Location

On the beach
17kms to Xplor Adventure Park
8kms from Guelaguetza Art Gallery
View Location

Fly Long Haul With TUI

Direct flights from 7 UK airports
Fly on the spacious new Dreamliner
Experience quieter, jetlag-busting flights
Enjoy complimentary meals accompanied by your choice of wine
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UK airport lounge access for Premium guests

Platinum

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4T and 5T hotels
Properties for families through to adults
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20kg luggage allowance with TUI

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SPECIAL OFFER

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a 1-bedroom sky suite for a minimum of 10 nights. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, 15% discount on spa services, romantic rose petals and candles in your room.

To be entitled to this offer your booking must be within 60 days of the wedding or within 30 days of the anniversary. Proof of marriage required on arrival - a copy of marriage certificate or wedding invite and wedding photos. This offer isn't valid on group bookings or if you're travelling with the wedding party.

FOOD & DRINK

All Inclusive

Breakfast
Lunch
Evening Meal
Drinks
Snacks

Lobster*, certain cuts of meat*, and private dinners* are at a supplement. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

Facilities

View all facilities

Flavours international restaurant
Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.
7 outdoor pools
There are 7 big pools to pick from, and one is just for adults.
Aluxitos kids' club
The hotel-run Aluxitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds. Children aged 3 and below require adult supervision.

Rooms

View all rooms

Arezzo

15 Jan , 2020 daryannd, 155032

Excellent service from ricardo! Excellent food from difiore and nice staff, dalia, juan, consuelo, valerio and laura were really nice! The bartender roberto was amazing! I love this restaurant, it was my favorite one!

We had a tremendous stay at The Fives!

15 Jan , 2020 ellenb479

Everything about this resort was wonderful. The rooms, the food, the staff, the facilities......I cannot say enough good things and highly recommend the resort to anyone traveling to the Cancun area! Thank you for a great week!

Fun family trip!

14 Jan , 2020 880CindyB

This year my husband and I took our son and his family to stay at The Fives at Playa del Carmen! We had so much fun with our grand daughters! They totally loved the wandering pool, walking through the jungle and seeing the monkeys, the entertainment and eating at all the restaurants! I can never say enough about the people who work at this resort! They are unbelievable! Jair our butler! What a great guy! So friendly, helpful and did everything possible to make sure our stay was top notch! Adrian another butler with my husband. He bends over backward to ensure our holiday is fantastic! He arranged for our parasailing too! Thanks Adrian! Bernabe is such a gem! He serves up fantastic drinks and always has a smile on his face! Elias our server on the beach! Always a smile on his face! We could always joke around with him! Fernando our server at at the French restaurant. Fast friendly great service with a big smile on his face! Thank you all for your hard work and your dedication to your visitors. Hope to see you soon!

Koh Thai

13 Jan , 2020 stefanrS1576OB

Waiters: Martin, Javier ,Rodolfo Chef: Mina, Pedro, Otoniel, Rogelio Host: Erick We had a fantastic visit at the Koh Thai restaurant at the Fives Hotel and Residence. We enjoyed the pad Thai and the red curry which was delicious.

Koa Thai

13 Jan , 2020 jordanaE3378KI

The food at koa Thai is unbelievable!! The service is unparalleled, Miguel, Javier, rodolfo, Francisco were the best! The food prepared by Mina, Pedro,Rogelio, Reina, and Otonielel was one of the best meals I’ve ever had! Martin helped us through the whole dining experience. It’s a must stop on your next trip to the fives!

View all 13599 reviews

Special Assistance

We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.

Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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Items marked with * incur extra charges which are payable locally

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