Blue Diamond Luxury Boutique

Stunning hotel. Stunning food nicley Mexican inspired. Nice to rotate restaurants between the high end ambar and slightly more casual beach restaurant. Inclusive menu is excellent but there is an option of paying more for upgraded food. Never felt like this was being pushed on us. The whole food experience especially in ambar was first class. It was open alternate nights as you couldn't eat like that every day. Lunch food was as beautifully presented as dinner. We chose to eat Mexican which had a gormet twist on local Mexican food. Equally we had a pizza one day when we just couldn't fit any more in. House wine is included with a quite expensive option for premium wine ugrade relative to UK prices something more akin to a high end London restaurant. I think waiters may be on comission for this as it was pushed. Great people especially Louis and Pedro couldn't be more helpful in remembering exactly how you like things. Rooms are imaculate and well equipt. Hot water takes 5 mins but it does come through. Air con is ice cold. Beds are comfortable. Outdoor tub you had to get room service to fill so didn't use. Could probably do with a filter system and heater so it was ready to use at all times. Drinks are great especially if you like a margarita. Have to be specific if you like a drink a certain way but they are very accomadating with a good selection of premium spirits included. I probably wouldn't book a room on the lagoon near the mangrove because of the mosquitos as you do need to be well covered at certain times of day. But the hotel does fog the place. A small price to pay for the location. You are in the jungle after all which is so cool with the monkeys and wildlife. It's not a clinical American mega hotel which are an option in the area. Public areas, pool etc are starting to age a little and could do we a refurb but most travelers wouldn't notice this. It's just my eye and job. Bikes to get around the resort are good fun and go some way to prevent the inevitable pounds you will pile on eating like a king 3 times a day. Golf carts are there for when you have had too much to mount your bike! Do the temescal. A really special mayan experience if you aren't clostrophobic. Skin comes out like new after a honey and aloe Vera scrub down. Book in as soon as you get there. Spa is a lovely tranquil place to relax and hot pool is very nice. Maybe a little too hot if you have any condition. But great fun. Hamman wasn't working while we were there as were some of the massage features in the pool. But again it's my job so I would notice this. Pools were rigoursly tested several times a day and water crystal which is good to see. Overall I would defiantly come back. A little jewel in the Riviera Maya. Nice to be in a small hotel not packed with family's or hundreds of people.

My Daughter and I have just returned from our 11 night stay. We had a fantastic holiday. All the other reviews are spot on. What made it for us was the location, set in the “jungle” with loads of wildlife to see. It was so beautiful and tranquil with artworks and water features hidden making it truly unique Our room was so unusual too, we stayed in a patio junior suite, the air conditioning work very well and we had hot water when needed. We stayed at the Beach Club and Pool all day. There was seaweed on the beach but it was dealt with continually, the sea was murky though. The pool area was not busy and there was a relaxing atmosphere about it. The food was fresh and presented very well, we did not have to wait to be served. The menu wasn’t varied but it didn’t worry us. Service was very good. Everyone was friendly from the Ladies in Concierge to the Gardeners tending to the palm trees. We loved travelling around in the golf buggies even though we did have bikes too. I think what made our holiday one of our best experiences was the fact that the Hotel wasn’t busy. It would not have been the same if we could not have our favourite table at meal times or sun lounger during the day. We would probably not come back again as we would be used to the ‘wow factor’ which the Blue Diamond definitely has.