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    Riu Palace Las Americas

    OOOOO Plus

    InCancun, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2408 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This adults-only beachfront hotel doesn’t just look the part – it delivers a pair of sea-view pools, a stylish spa and a collection of speciality à la carte restaurants.

    This place is just steps away from a stretch of gently shelving white sand, just a few minutes from lively Cancun. It’s got a pair of pools to its name, plus a dining scene that includes 5 speciality restaurants.

    The hotel has twin turrets, each with a cupola and statue atop. Interiors are equally impressive – the lobby features painted ceilings and crystal chandeliers.

    • Rooms: 372
    • Lifts: 4
    • Building: 1
    • Floors: 7
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Adults only
    • Sea-view pools
    • 6 restaurants
    • Free Wi-Fi
    • Perfect for your wedding day

    Location

    • On the beach
    • 1km to hotel zone with cafés, bars and restaurants
    • 100m to Riu Cancun
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    SPECIAL OFFER

    Honeymoon Offer

    Honeymooners will receive a complimentary fruit basket and an extra bottle of tequila in their room the day after arrival.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    24-hour All Inclusive. Buffet breakfast, lunch and dinner. Option to have Continental breakfast. 24-hour drinks. In-room drinks optic with branded premium spirits. 24-hour snacks.

    Facilities

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    Rooms

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    • Junior Suite with Balcony or Terrace

      These junior suites come with free Wi-Fi, satellite TV, air-con, a safe, a minibar, a coffee maker, bathrobes, an iron and ironing board. They also have an in-room drinks optic – meaning you’ll have your very own branded premium spirits on tap in your room. The drinks can vary, but usually include brands such as Smirnoff, Bacardi and Jose Cuervo. The bedroom and lounge area are open plan and next to each other.

    • Junior Suite with Sea View and Balcony or Terrace

      These junior suites give you a great view of the Caribbean Sea. They're complete with free Wi-Fi, satellite TV, air-con, a safe, a minibar, a coffee maker, bathrobes, an iron and ironing board. You'll also have an in-room drinks optic – meaning you’ll have your very own branded premium spirits on tap in your room. The drinks can vary, but usually include brands such as Smirnoff, Bacardi and Jose Cuervo. And just to let you know, the bedroom and lounge area are open plan and next to each other.

    Fantastic trip!!
    13 Nov , 2019 Tvette
    We were there for a week starting Nov 3,2019. The hotel is fabulous, The service was great all the staff were friendly and helpful! This is one clean hotel!! Our room was cleaned daily and it was great. All the restaurants and the buffet had fabulous food and great service. The beach and pools were clean and great service of drinks, all the drinks were great tasting and served top shelve drinks. This is must do trip!! The location is fantastic , shopping is right across the street! I always love staying at Riu resorts! They do need more variety at the coffee bar. Also the tv channels and reception were not good, but I didn't go there to watch tv. This is a true 5 star hotel! Yes I will return soon!
    3 couple adult trip
    13 Nov , 2019 680drewj, 36757
    We just got home from a 4 day long weekend trip. This hotel is very nice and clean. They serve top self drinks. We had a ocean view room and it was great the view was unbelievably! The only issues we had were the choice of food. They only have 5 choices and the menu’s are very limited. They food was just average. Food at Moon Palace was much better and lot of choices. We only had to wait in line one night at the steakhouse. It had a line every night and is just ok. Not sure why the line. One person in our party asked for 2 meals and was told NO. All other all inclusive hotels I have stay. You can order and eat whatever. This really bothered me! They were very stingy with the choices and amounts of food. I probably would not stay again at this hotel due to that reason. We did love the hotel and location.
    Heaven on Earth
    13 Nov , 2019 Sherry654
    What's not to love? The staff, food, drinks, service, rooms, cleanliness, etc were all top notch. I've been going to this RIU for seven years, and compared to the others I've visited, there is no contest. RIU Palace Las Americas rocks!
    Exceeded my expectations!
    12 Nov , 2019 Lynn A
    My first time to Mexico! The resort was just amazing! The wonderfully warm and friendly staff catered to our every need! Beautiful rooms and great food! Location also great, not far from the airport or any excursions that we chose to do. Can't wait to go back!
    Great Experience
    11 Nov , 2019 Greeneyez480, 31350
    Best Riu I have been in Food was awesome (a lot of fresh seafood). You do not need to wait in line fir the steak and lobster restaurant -the buffet is actually better ;) The Sakoru was a great choice of Asian restaurant and Ismael was the very best waiter anyone can ask for. The indoor stake house waiter Miguel was great serving us. Try the curry lamb dish with couscous. Service in this hotel is absolutely immaculate! Cleanliness is unbelievable! I have been in a lot of Riu resorts, but this one is best so far.
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    View all  2408  reviews

    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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