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    Fiesta Americana Condesa Cancun

    OOOOO Plus

    InCancun, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 11932 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Fiesta Americana Condesa Cancun’s tropical at every turn – from the palm-fringed pool to the thatch-roofed bar that’s nestled by the beach.

    This hotel’s put a lot of thought in to its pool. It’s a plus-sized, split-level number, with submerged sunbathing platforms and a pretty waterfall. There’s a wide belt of blonde sand right next to it, too.

    Nobody’s going hungry here – the eating options cover all manner of flavours. There’s Argentinian and Mexican cuisine for starters, as well as an Italian trattoria and a sushi bar. For local delicacies, lively Cancun’s a half-an-hour drive away.

    • Rooms: 502
    • Lifts: 2
    • Buildings: 3
    • Floors: 8

    Things you'll love

    • Family friendly
    • Lagoon Pool
    • Celebrate Mexican culture

    Location

    • Short walk to the beach
    • Close to local nightlife and shopping
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Rooms

    View all rooms
    Treated like Family
    12 Nov , 2019 phx222, 31281
    We stayed here Oct 25-Nov 2. First time at FAC. It was absolutely incredible the service, food, room and location. I want to give a big shout out to the lifeguards at FAC, especially Esuid for keeping the guests safe. The rest of the staff were outstanding, like the pool waiters-Miguel, Marcos, Jose, Heraclio & Angel. We also got excellent service from the pool bartender Nemias. I want to thank Capt Jonathan for setting up a special dinner the night before we left with Chef Jonathan who cooked us a fabulous meal. With that meal came some great service from Salvador and Capt Hector at the Mexican restaurant. More shout outs to the managers at the buffet Erika & Eladio along with the servers Alan Evin & Pedro. The most precious hostess we’ve ever met was Carlene at the buffet. I can’t say enough about the employees at FAC. We will definitely stay here again. Thanks for a wonderful trip Brad & Julie
    The BEST Honeymoon
    12 Nov , 2019 RedChinos, 48812
    This is my second time at Fiesta Americana Condesa Cancun (FACC) and my wife’s first and let me tell you, it is absolutely incredible. All together the resort has 10 places to eat, some actual sit down restaurants and some snack/coffee sections with quick bite burger and pizza places available as well. The rooms are exceptionally clean and well maintained. The pools are fun offer areas where activities are held as well as places to get away from the excitement if you’d rather relax. If you’re into fitness there is a fair sized gym which I could get most of my exercises taken care of. Now while the resort has incredible amenities and absolutely DELICIOUS food that’s not what makes this place so special, it’s the people that work there and the service they provide. They treat you like friends, like family. Allow me to name some notable people from my time at the resort and where they work at in the resort: Pedro (exceptionally helpful and friendly), Eligio, and Alejandro - front bar Alfredo, Pedro, Christina, and Diego at the buffet Rodrigo and Heraclio (Hercules) at the upstairs pool bar Arle - San Telmo (Steak House) Johnathon and Adrian are the chefs that helped us out Salvador - Mexican Restaurant and Ramon the manager (Really a great job by these two) Osanto Isidro, Jose - Downstairs Pool Pedro Josue (Chellito - Chef) Carlos Chef Corva turnos Manuel Desert Chef As you can see there is no shortage of absolutely incredible people. I can’t recommend this place enough. Trust no where else! Gracias Fiesta Americana! Nos encanto todo!
    Cevicheria awesome service!
    12 Nov , 2019 Inkedlover
    We had the best trip with excellent service. Rosalia took care of us everyday! She really cares about the guests at the resort. You need to come stay at this resort for the food, people and atmosphere. Carlene the hostess at the cevicheria greeted us with a smile and was very nice. Pedro and Felix were excellent waiters! The chef Marcos knows how to cook up some great food!
    Outstanding
    11 Nov , 2019 gordanamaurer, 46767
    We just visited this establishment the first week of November. It was our first time in Cancun. Our stay was wonderful. The staff was extremely attentive and friendly. From the bartenders at the pool, the wait staff at the buffet and restaurants I was impressed by everyone daily. The entire resort is extremely clean. I would definitely recommend staying here if you are looking for a great stay in Cancun. I have never stayed anywhere where I felt more welcome than at this resort. During our stay we forgot our family pics we took during the stay. I called the front desk to see if they were found. They have been so accommodating in trying to get the pictures shipped to me and again, I am so thankful I stayed here.
    Best Vacation and Food
    11 Nov , 2019 Dondada A
    I really enjoyed my service from Fiesta Americana Condesa. The food and customer service was lovely! They were very courteous and helpful with fulfilling all of our needs. Alejandro Jimenez was a pleasure he was awesome with helping my sister and I have a lovely dinner. Alejandro was very helpful providing us with exceptional customer service and providing us with humor during our visit. Otoniel was also very polite during our dinner service. Jonathan was awesome he made sure that we had a flawless dinner and that we were accommodated during our stay. The food prepared by Chef Luis was tasty! Every bite was delicious and exceeded our expectations. They were the perfect portions for dining out in Cancun. I will definitely recommend Fiesta Americana Condesa to my friends and family. Thank you for your service.
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    View all  11932  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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