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    TUI SENSATORI Punta Cana

    OOOOO Plus

    InUvero Alto, Punta Cana, Dominican Republic

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    Based on 2729 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A beautiful white-sand beach, designer interiors and a gourmet dining scene are the calling cards at TUI SENSATORI Punta Cana.

    At this TUI Sensatori resort, you can step straight onto Uvero Alto Beach, where the butter-soft sand is dotted with four-poster daybeds. Dip into four pools, keep active in The Sports Hub or watch a show in the theatre. For a more relaxed pace, take a cookery class or indulge in a spa treatment.

    The resort’s Gourmet Inclusive dining set-up means your meals are served in first-class restaurants, with premium drinks and gastronomic bites available around the clock. Just so you know, the resort shares its grounds and a number of facilities – including the main pool, bars and restaurants – with the Nickelodeon Hotel. However, the Play House is exclusively for use by Sensatori guests.

    • Rooms: 252
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • On a white-sand beach
    • Swim-up room upgrades
    • Gourmet Inclusive dining
    • Free Wi-Fi
    • Perfect for your wedding day

    Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests

    TUI Sensatori

    Luxury holidays designed to fuel the senses

    • Standout pool scenes
    • At least 4 restaurants
    • Great sports line-ups
    • Industry leading children's facilities
    • Top entertainment
    • World-class spas
    • Choice of rooms and suites

    Find out more about TUI Sensatori »

    SPECIAL OFFER

    Honeymoon and Anniversary Offer

    Sensatori Resort Punta Cana is a great choice for weddings. You can tie the knot on the beach or on the rooftop of the hotel. It’s also a great choice for honeymoons. This special wedding and honeymoon package includes a 2-for-1 offer on a beachfront sky massage, a chilled bottle of sparkling wine delivered to your room on arrival, decorated room with rose petals, tropical floral arrangement and candles, plus 15% discount on spa services.

    This offer is available when booking a premium suite or a suite in a higher category for a 10 night stay or longer. To be entitled to this offer you'll need to travel within 90 days of your wedding day and show your marriage certificate when you get there. Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party. Wedding packages at Sensatori start from £719. Call 0871 664 0131* for more details or pick up a copy of our weddings brochure. Calls cost 10p per minute plus network extras.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Gourmet All Inclusive comes as standard and includes breakfast, lunch, dinner and snacks. You'll have the choice of a buffet restaurant, 5 à la carte places and a beachfront restaurant. Local and selected international premium alcoholic and non-alcoholic drinks, a welcome glass of sparkling wine upon arrival. Plus, you'll have a minibar in your room which is stocked daily with soft drinks, water and beer. Snacks are at set times.

    Facilities

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      accommodationData.facilities
    • The Lighthouse beachfront restaurant

      It's all about the Caribbean Sea views here. And you can make the most of them with a table out on the terrace. You can dine from the buffet on offer at lunch and choose from the à la carte menu for dinner. Please note there's a casual elegant dress code at this place. This means no tank-tops or beach sandals, and if you're wearing shorts these will need to be tailored.

    • Vino Vino bar

      Vino Vino is the perfect place to start your evening. The bar is divided into two different sections. On one side you've got a pool table and a bar. On the other side, you'll find our house pianist and accompanying vocalists at work. It serves up a variety of wine-based drinks, like spritzers and sangrias, as well as a list of tropical cocktails, beers and soft drinks.

    • Play House children's club

      The TUI Sensatori Play House comes complete with a Crazy Kitchen, Silly Science Lab and Arts & Crafts Zone. Supervised sessions for 3 to 12-year-olds are held six days a week for an hour or two at a time. Evenings, meanwhile, bring parties and movies a few times a week. Those travelling with little ones can use the facilities as a family in dedicated Stay and Play sessions, available seven days a week.

    Rooms

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    • Luxury Premium Double Room with Balcony

      This luxury double room provides a sleek and contemporary space. It sleeps up to 4, with a king-size bed and a sofa-bed. You'll get an added touch of luxury with the premium package which includes, private check-in, sparkling wine and fruit basket on arrival and pillow, aromatherapy and DVD menu selection from your personal concierge. Plus, you'll have beach and pool butler service at the premium pool and beach area. There's also a 46 smart TV, an iPod dock and Wi-Fi.

    • Luxury Premium Swim-Up Double Room with Terrace

      This luxury swim-up double room provides a sleek and contemporary space. There’s room for up to 4, with a king-size bed and 1 sofa bed in the bedroom. You’ll find a terrace which is ideal for easy access to the pool. These rooms are in the premium section and come with premium benefits which includes private check-in, sparkling wine and a fruit basket in the room on arrival, pillow and aromatherapy menu selection, personal concierge service, a DVD menu and beach and pool butler service. There's also a 46 smart TV, an iPod dock and a rainfall shower. These rooms are located on the ground floor.

    Holiday
    09 Dec , 2019 Sightsee54013320046
    What a fabulous surprise. Our first time in the Dominican Republic and it’s been fantastic. Thanks to the staff at TUI who have been amazing. The team at the Lighthouse need a mention and finally we visited Verdello this evening. A special mention for Johan Deoleo who helped make our visit a memorable one. Please make sure to let him know that we appreciated the very high level of service he gave us.
    Standards dropped
    08 Dec , 2019 JRonholiday
    This is my 3rd time visiting this complex and as usual the resort is spotlessly clean and the resort is well maintained and it is a pleasure to be here and all the staff are courteous ,friendly and provide a good level of service. If it was my 1st visit I would be impressed but as it my 3rd it is noticeable that certain things have changed and not for the better. The resort now appears to be mainly a day time resort, the night time buzz in the village has disappeared and after 10pm most people have disappeared back to their rooms and it is very quiet. The standard of drinks glasses is terrible ,the pool areas plastic ones are well past their service dates and need replacing. The glasses in the village bars are the same terrible plastic ones but there is not even enough to use and the staff resort to using paper coffee cups not good for a 5* hotel. The resort has lost the day time beach barbecue which was excellent and there is no snacks or crisps around the pool also the specialty restaurants appear to be closed regularly with no time tables.In short a lovely resort that appears to have suffered due to cost cutting ,bring back the standard of 2 years ago and you will back to an excellent standard.
    Disappointed is an understatement
    08 Dec , 2019 Alanya L, 186338
    Booked this hotel purely on reviews. I’m currently staying the in the adults only block, which allows children. Not sure why it’s called adults only when children can stay here too. I’ve stayed in a karaisma hotel before in Mexico and the pair are not alike. Rooms: Rooms are large and tidy, very comfortable bed. Mini bar isn’t always stocked which is a pain with bottled water, since you need it to lt to brush your teeth. Bars: not sure why at night we drink out of plastic glasses, hardly a five star service. The barman at the entertainment village is rather rude too. No branded or nice rum. Overall service at the bars are slow. Food: Breakfast:Bacon at breakfast is deep fat fried and vile. Omelettes are delicious. There is nothing amazing about the breakfast a bit plain and boring. Wok wok- very nice food was lovely. Space walker- I do not see why people eat here, I ordered a shrimp cocktail, I got two stone cold prawns in a freezing cold can. No flavour what so ever. I ordered the steak, what a mistake, I had three bites and walked out, fatty and chewy no meat on the steak just fat. The Italian restaurant- lovely food and great service. Burger restaurant- it’s ok burgers could do with more seasoning. Mozzarella pockets are delicious. Zest: delicious pizza, not much selection of food. Entertainment: Lilly the singer in the evening is outstanding, other than that there is no good entertainment. Pool: no issues getting a sun lounger, pool is a very good size. Overall this hotel is not what it is being sold as, I would rather have booked somewhere else. Hotel looks lovely but looks are deceiving. Rooms are not the same as the pictures on tui. Nothing is above average. There is nowhere really to go in the evenings.
    Strange!
    07 Dec , 2019 malbeck3030
    I know , as we say in Scotland , that the case against Michael Jackson was not proven in a court of law. However, I find it rather strange that a predominately children’s hotel ( Nickelodeon) should have a tribute show to him on the entertainment program once a week! Food is OK . Very comfortable beds.
    The best of the best!!!
    07 Dec , 2019 lucym470
    My boyfriend and I stayed in September for 10 days in P A R A D I S E. I miss it so much & keep going on at Ray to book back again! Food selection, gorgeous, main restaurant has every item of food you could imagine cooked to perfection. One favourite aspect being the chef Manuel Harrero, most nights he cooked us amazing grilled prawns & other grilled dinners and always greeted us with a smile and hand shake. You also have the option to book in other restaurants which were lovely too. Room was stunning, immaculate, huge bed, daily stocked up mini bar, large balcony, waterfall shower and his & hers sink. Pool and beach area, GORG, this was probably our favourite aspect of the resort. You walk in and there is a beach bar with every cocktail you could dream of, huge pool with great availability for sun loungers, we could get one every day without fail. Pool side restaurant, amazing, buffet style, lots of options for hot & cold food. Beach was just so beautiful, took my breath away (quite literally) when I first stepped into it. Read about people moaning about sea weed, didn’t bother me in the sourest. Complementary option to reserve beach bed & Bali beds which were lovely & comfy, but with the blazing sun was a bit too hot for us. Overall we had the most amazing time, if you want to CHILL & spend quality time with your loved ones then this is the place to go. Would recommend the Soana island excursion, again took my breath away with its beauty! We didn’t book through TUI yet the trip was great. I was concerned about the weather being hurricane season, and honestly the weather was stunning, we stayed 29 Aug - 9th September, we had a few showers here and there but to be honest it was a relief as it was so hot, it was nice to have a break!
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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally