Landhaus Mayrhofen

As I write this at 2:00 in the morning, the band for a wedding on the main floor is raging at full volume for the last 6 hours. We are understanding to a point, but that was about two hours ago. This is a nice hotel with a large ballroom and poor sound insulation. They had two weddings today, so this party problem is clearly a weekly event. Next time, we will try the Gasthaus Kammerwirt- great food, responsive staff and beautiful, quiet rooms in the center of town.

This is a lovely hotel in a wonderful village. It is well situated at the end of the Main Street. Conveniently located across from the little train station and bus station. An easy and fairly level walk to the 2 main gondola stations. There are e-bikes (20€ per day) and normal bicycles (free of charge) which can be borrowed from the hotel and a great cycle/walking path from the train station which goes along the valley beside the river which is pretty much flat and is easy cycling. We were made to feel exceptionally welcome by the staff at check in (Vanya) and were shown to our room. We had a very spacious room in the St Josef annex (room 282). A lovely spacious, double aspect room with a good size, south facing balcony with 2 sun lounger chairs and window boxes filled with flowers and mountain views. The room was immaculately clean with a great en-suite shower room with a large walk-in shower. Plenty of storage space. Hairdryer. Large TV. A lovely little table and seating alcove in the room too. The bed is large and very comfy with great pillows and duvets. The towels aren’t what you’d call ‘fluffy’ but they are perfectly adequate and are changed daily. Pool towels and bath robes are provided in the room. You can walk outside the short distance to the main building or go through the underground tunnel. There’s a gym across the little square which you can use - I can’t comment on it as I didn’t use it. Fabulous buffet breakfast with cereals, fresh bread, croissants, coffee/tea/juices, fresh fruit salads, yoghurts and you could have fresh omelettes or scrambled eggs made to order. Cheese and cold meats also available on the buffet. You won’t go hungry with this hotel’s dinner menu which changed daily and includes a veggie option. Not huge portions but you do get 5 courses including dessert and cheese course. Our waiter was maybe a little surly on first meeting him, as has been mentioned in previous reviews, but he spoke reasonably good English and with friendly encouragement and smiles we won him round and enjoyed his service. The bar has a warm and welcoming atmosphere and there was a local singer there most evenings who provided a variety of decent musical entertainment. We absolutely loved our week at the Neuhaus and wouldn’t hesitate to stay here again. There is only one single negative comment I have to make and that is the traffic noise from the main road which runs past the side of the hotel so do take ear plugs if you’re a light sleeper.

We stayed in a family room, unfortunately this was situated directly above their live entertainment, which consisted of loud music until 10.30 at night. This meant the children could not sleep and we had the purgatory of listening to it night after night. There is no air conditioning or fans in the room, it was 30+ degrees heat, if we opened the windows the noise was even worse and the room filled with the smell of cigarette smoke. Hardly a family friendly room or what we would expect from a HOLIDAY!! (We did manage to find a great shop called 'Elecktra' at the top of the high street in Mayrhofen and had to purchase two electic fans and a travel kettle.) I did ask to move rooms, but they couldn't move us. The waitress often rolled her eyes at us at dinner, as we asked for tap water, as we don't really drink. Sometimes when we came down to our meal there was already tap water sitting on the table. When we came to pay our bill at the end of the week, which was for one coffee, they brought out a range of different receipts for drinks we had not had, none of the receipts were signed for! I protested against this, so they went off and said that the waiter would pay for the drinks that we hadn't had out of his own pocket!! We were still forced to pay 20 euros for just tap water though, I felt the hotel receptionist was rude and pushy in her manner. I find this really concerning for other customers that might not necessarily check their bill and just pay up. Please also be aware that this is a dog friendly hotel, for those with severe allergies. One positive was that the food was good.