Landhaus Mayrhofen

The hotel is large with many entertainment options for those that don't ski including a pool, sauna, pool tables, bowling, relaxing in a lounge etc... The food was excellent and the staff took extra care of their guests. Would recommend this hotel to anyone travelling to Mayrhofen for a ski holiday or summer hiking in the alps.

Having read the reviews on here I was a little dubious especially as a single traveller. I fully accept everyone’s experience is different but if the staff have been ‘rude’ in the past then I think the Management here must have had a regroup! I loved the fact this is a traditional hotel. Lot’s of comfy seating areas all a little different . Both the indoor and outdoor pools are spectacular and there’s a lovely family sauna too. I sat in the garden with my cup of tea every morning and enjoyed the birds. Most mornings it was occupied by myself and another lady with apparently similar interests. I had one not so good meal but generally the food was delicious- rarely did I manage all five courses. Those of you who have read other reviews I have written will realise I am a seasoned traveller but I rarely return anywhere because there is so much world to see!!! But I would certainly consider returning to Neuhaus. I just loved it and it was excellent value for money. My bed was very comfortable and I had a balcony overlooking a small courtyard and up towards the mountain. Thank you to the family and staff . I had no complaints

DAY 1 - greeted with 'are you staying here'? and 'you have a lot of luggage' DAY 2 - Breakfast. Asked for eggs on toast and was told 'this is not possible, you make the toast and then come back when i make your egg'. Toast was obviously cold by time she had put me to the back of the queue and has muttered to a Germanic hotel customer 'he does not understand' DAY 3 - worst omelette i have ever eaten. Later compressed my foot skiing and could not walk. Had to basically beg for ice for my foot and for some food to be brought to my room. The lady had to ask the manager if this was ok and 3 hours later some horrible cold food arrived. DAY 4 - checkout. No mention of 'how are you or how was your stay' charged me for tap water saying this is from a spring, no goodbye, again no manners or a hint of customer service. The Neuhaus will slowly learn that people do not pay hard earned money for this level of service and this will ultimately be its downfall. TIP. Pay a little more if you are coming to Mayrhofen and stay in the Elizabeth.