Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.
This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 30-minute shuttle bus ride from the medina.
Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.
TripAdvisor Traveller Rating
Based On 5766 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance with TUI
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast, on the spot cooking stations, continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
Twin Room with Balcony or Terrace and Interconnecting Room
These interconnecting twin rooms are relaxing spaces thanks to neutral, eathy colours. They come with either a balcony or terrace. The rooms include a ceiling fan, TV, twin beds and an extra bed in the bedroom. You'll need to book two of these room types to get these rooms. The twin rooms are connected by a private entrance off of the main corridor.
Twin Room with Balcony or Terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, air-conditioning, TV and an extra bed in the bedroom.
TripAdvisor Reviews Show more reviews »
Overall, a Nice Hotel, however...
Overall, the RIU Tikida Palmerie is a nice hotel, the pool and spa facilities are 100% worth the rating TUI gives them (Platinum), however, the food is probably the main issue with this hotel, the main restaurant itself serves almost the exact same food that the Italian restaurant does, only difference is one of which you need to book for the night beforehand, its also very "samey" we stayed for 11 days and there was not much variation from day to day, the food quality however, was good, The Drinks menu, is also a slight letdown as they often tasted very different every time you ordered it, poor consistency and very small glasses throughout the hotel. Which is just a pain when your thirsty! Cleanliness wise, the rooms were very well maintained by the staff each day, and the grounds were well kept throughout the entire hotel, - lack of a kettle was a bit of a shame! We had a few cockroaches however reading other reviews it seems we were not alone, however i did some in the hotel itself, but this is Africa! Only other moan is the fact that there was quite a bit of mold in above the shower itself, which isnt to great as its something that can be avoided. The Staff were perfect, I honestly could not fault them, always going out of their way to help you wherever possible. The hotel comes with a Gift shop, which is good, however prices here are inflated so be warned, you can normally get the same products in the souks of marrakesh MUCH cheaper. sometimes 3/4 cheaper. I think if the hotel were to add more variation to its food and drink menus, with better consistency with quality of drinks the hotel would be worthy of its platinum status on Thomson. And, although not a topic people like to talk about, but out of all the hotels we visted whilst on our travels, which we think was 3, RIU tikida Palmerie is the only hotel that checked for explosive devices on the underside of buses/cabs, and you are often asked to go through a metal detector if you have been to marrakesh centre. Overall, I would return, just not 100% sure if this hotel is worthy of its platnium status online.More
Jack S, 190741
Outstanding as always - like our second home
Well our 7th visit to Tikida Palmeraie and was as excellent as ever, the whole team from reception, restaurant, pool, barstaff, Spa and maid service really pull out all the stops and make every guest welcome. For us it really is like our second home and visit a couple of times a year but the standards are as high as ever. The food quality and choice is great always something to please and perfectly balanced with taste and variety, terrific tagines, perfect pizzas, superb salads and beautiful breakfasts only change we have seen is that some of the themed nights seemed to have been scaled back - really miss the Mexican night (the wraps were to die for) but you definitely won't go hungry. The rooms are functional, traditional and spotlessly clean, the beds are a touch firm but adequate and perfectly suited to the hotel plus the AC works like a dream only room improvement in the rooms would be a power socket next to the bed for phone charging etc. The maid leaves the sweetest little displays inc swans, bedding swirls and rose petals daily that raise a smile when returning back to the room. The restaurant and pool bar staff are awesome so personable and attentive. Granted we know most of them following previous trips but even the new ones make every effort to please. Great banter at the bars with smiling and cheery guys, generous measures and tasty cocktails special mention to our favourite Amine who is awesome - will miss his smiling face and cheeky banter. The restaurant team are very professional and pleasant, very hard working they never stop or slow down and your glass is never empty, please bear in mind how challenging this is to do at busy times and tips are well deserved but not expected. The animation team work really hard and seem to have great fun and try and involve all. I have seen a few comments on here mentioning that the team are "like dogs on heat around the girls" and while they may well spend a "little" more time chatting to the "younger" guests (male and female) that's generally because they are more chatty than us slightly older folk so it's not an issue because they adapt and adjust and are tuned into the needs and demeanour of all - that's their skill so don't misjudge these superb guys and girls. Reception also are very efficient and attentive and will help with anything they really do bookend your stay with class. Last but by no means least are the Spa team, great range of treatments at a fair price, the smiling faces great each time and the lady on reception (who now knows us quite well) is a great representative and is efficient with bookings payments and advice on treatments and the whole team take care and delight in each client. I recommend the orange exfoliating scrub and relaxing massage at the start of the hol to prepare the body and mind for the sun and help you relax (we also get a massage on our last day too to help deal with leaving) All in all this is a great place to visit and chill out to the max where quality and service are guaranteed - already counting down the days to our next trip in May.More
Lovely Week In Marrakech
We usually do our all inclusive holidays by the sea but I wanted to do Marrakech as a city break but didn't really wanted to be in the centre of all the action so The Riu Tikida Palmerie seemed perfect for us. We also usually go with Thompson as our travel provider but after looking at the cost and flight times I decided it was far cheaper to book with the hotel direct and book the flights separately. We flew in with Easyjet & arrived at the airport at 10am. The passport & visa control only took an hour in total which I was quite surprised at and we ended up finding our pre booked taxi easily and were checking into the hotel by 11:45. Obviously our room was not ready on arrival but we were given our bands and could have full use of all the facilities whilst we waited for an email to let us know our room would be ready. We headed to the pool, had a swim, some lunch and our room was ready. We had room 1116 which was the closest block to the restaurant and reception area. It overlooked the gardens which were pristine. We couldn't fault the room! So much wardrobe space with plenty of hangers, lots of space, fresh (but tiny) towels, a lovely balcony, large semi comfortable bed and surprisingly a fridge which was actually pretty cold! We both slept very well each night, a little too well on the first night as the curtains are real blackout curtains and we woke pretty late but still didn't miss breakfast! The main restaurant was pretty good, my only niggle was there was only one sanitiser dispenser at the door of the main restaurant and no other doors or other restaurants, we rarely saw others using the one they did have and people looked at us strangely when we used it but I always carry a small bottle in my bag even in the UK! The food was pretty good for an all inclusive, breakfast was by far the best and the temperamental toasters made me giggle. Lunch in the restaurant by the pool was the same things most days but we never went hungry and the self service beer pump was brilliant! We only ate in the main restaurant of an evening, we had booked the Moroccan but my husband (who had eaten too much of the wrong things haha) didn't feel up to the spices so we cancelled. It was his birthday one evening and the restaurant staff laid the table with a candle and petals. We had a bottle of champagne and after we had eaten they brought out a cake with a candle and they sang Happy Birthday to him! It was wonderful and really was a lovely evening! The food was varied of an evening and we ate very well. The deserts were fantastic and by far the best we have had in any all inclusive! I miss the custard filled profiteroles so much that I tried my hand at making them, but they weren't the same! When reading reviews I honestly thought I'd have to run down to reserve some loungers but there was no need. Yes most of the loungers around the edge of the pool had gone by the time we had got there but there were plenty of beds and most with shade if needed, if you needed a lounger there were plenty stacked up for you to put where you liked and we always found brilliant spaces each day! The pool was lovely, quite cold when you first get in but it was so clean and well maintained, we spent loads of time swimming and playing in the water and enjoying the water aerobics some days, if there had been a swim up bar it would have been perfect! The staff we encountered were extremely friendly apart from a couple of lads behind the pool bar, they could be a bit rude and we quickly learnt which ones to go to. The reception staff were very efficient and friendly and all the guys in the restaurant worked very hard and were always on hand when needed. We didn't take part in any of the activities or see any of the shows but the animation guys were always around and seemed very friendly. The hotels free bus into the city was a real god send! It was so convenient and considering the hotel is in the middle of the nowhere we certainly made the most of this brilliant service. Marrakech is crazy and certainly not a city that you would hire a vehicle in so the bus is a really great idea. This hotel was just what we wanted and we had booked a few tours which had pick ups from the hotel and I would definitely recommend a stay here if you want to explore the area. It is a gorgeous and relaxing hotel set in some beautiful grounds and a credit to the Riu chain!More
Lovely hotel, but won't be returning
Arrived on Friday 6th October for a one week stay. Arrived at lunchtime, but as we couldn't get into our room until 3pm, felt much of the afternoon was wasted as couldn't really get unpacked. Our room was spacious and very clean. In fact the whole hotel was spotlessly clean the whole time. All the staff were courteous an helpful. GOOD POINTS - Very clean - Helpful, friendly & polite staff - Beautiful grounds and gardens - Huge clean pool - Good food, but a bit samey BAD POINTS - Poor cocktails, ready mixed so had to ask for an extra shot served in tatty plastic cups. If you like nice cocktails as part of your all inclusive, this is not the hotel for you! - Not enough sunbeds, all gone by lunchtime - Not enough outdoor seating by the pool area for evening entertainment Overall, lovely stay but for the price, won't be returning. Would rather pay a bit more and go to a hotel where there is more variety with the food and better cocktailsMore
This hotel had great reviews so thought why not give it a try, the hotel staff are lovely they could not do enough for you. Really want to say a special thank you to Mustafa - pool bar, Said from the restaurant, from the animation team, simba and Haribo very friendly so many others. the food was a bit poor, cold and not great variety everyday but the Moroccan restaurant was amazing. The hotel was 98% brits some were bit of an embarrassment but that is not the hotels fault. the room was fine just 2 double beds stuck together which is not nice for couples. overall it was a nice stay just small changes i think they could make to make it a decent 4*More
Huda M, 186338
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