Hotel Botanico & The Oriental Spa Garden
This high-end hotel comes with two pools and a selection of speciality restaurants. The spa* is the icing on the cake...
As a member of the Leading Hotels of the World, this place is all-out impressive. Highlights include a line-up of à la carte restaurants and an award-winning spa, all set in acres of beautiful gardens.
The hotel’s courtesy bus is on hand to takes you to the centre of town and the beach, though both are walkable if you fancy stretching your legs. And just next door are Tenerife’s famous Botanical Gardens.
TripAdvisor Traveller Rating
Based On 2079 reviews
- 1 Building
- 5 Floors
- 252 Rooms
- 3 Lifts
- Official Rating: 5 Star Grand Deluxe
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance with TUI
- Free Select Your Seat service with TUI
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
Oriental Spa Garden* - for ages 16+►
There's an exceptional fitness room along with thermal pools, saunas and steam rooms here. Specialised treatments like a lavender-scented aromatherapy room, chocolate treatments and volcanic body wraps are also on the menu.
2 outdoor pools►
The main pool is surrounded by a sun terrace with sunloungers and parasols. The other is located in the Oriental Garden Spa. Both of the pools are heated.
La Palmera Real restaurant*►
Outdoor restaurant serving tapas, salads, fresh grilled meat and fish. Half Board guests can dine in here.
Rooms► View all
2 Bedroom Family Room with Balcony and Interconnecting Room►
These spacious family rooms are smart and bright. There's room for 2 adults and 2 children or 2 adults and 1 child. Rooms have twin beds and are made up of 2 rooms with connecting doors. You'll be able to keep your room cool using the air-conditioning - there's also a flatscreen satellite TV, minibar and bathrobes.
Junior Suite with Balcony►
These spacious junior suites are smart and luxurious with a combined seating area and bedroom. Air-conditioning is provided so you'll be able to keep your room cool plus you'll also have access to Wi-Fi* too. You'll have a marble bathroom with bathrobes provided and there's also a flatscreen satellite TV. Outside you'll also have some space as there's a furnished balcony.
TripAdvisor Reviews Show more reviews »
The Hotel Botanico is, in some respects, a bit 'dated' but one can easily see how it remains a member of the 'Leading Hotels of the World' group. I'm not sure, though, how well it might compare with some of the more recent member hotels. But, to be fair, I've stayed in one of the group's hotels in Interlaken in Switzerland and the Botanico compares very favourably. This is definitely an hotel for adults and that, in many ways, is one of its greatest strengths. It is a large complex, situated behind high walls, and is something of an oasis of calm and peace in Puerto de la Cruz, which is otherwise a bit of a tourist trap. The town is awash with huge hotel complexes but The Botanico is in a class apart. It is also located in an 'upmarket' area of the town, a good distance (although walkable) from the town centre. Speaking of which, one can stroll leisurely downhill to the town centre in about 25-30 minutes but note the operative word "downhill" - walking back up would be fairly taxing. Its facilities, whether the open-to-all main pool or the over-16s-only Garden Spa, are absolutely first-rate. The spa area has so much to offer that it would take too long to describe. Treatment areas aside, the outside and inside pools, saunas, steamrooms, jacuzzis, etc. make for the most relaxing of times. One can either soak up the sun or lie in shaded spots. One can float peacefully or swim actively. The extensive gardens are lovely to stroll around, or sit and watch the various species of ducks and swans and the numerous coi carp in the large pools. Floodlit at night, the gardens are great to spend time in whatever the hour. The 'Bar Hall' - well-named given how extensive the room is - offers a range of entertainment in the evenings; from cocktail-mixing and wine-tasting classes, to impressive flamenco dancers, to impressive male tenor singers, to small bands to dance to. The breakfast buffets are incredibly extensive, with a superb range of choices. I agree with some other reviewers that, breakfast aside, lunches and dinners can be somewhat expensive. But dining tends to be rather on the formal side here. However, there is a very large choice of restaurants in the immediate area, so we were happy to have opted for B&B only. We found the (free) shuttle bus service into town to be really good and it operated at useful times. The only drawback is that it does not work on Saturday afternoons or Sundays. However, local taxis are so cheap (€5 back from town centre) that who cares? But probably the best thing about the Botanico is its staff. From doormen, to receptionists, to bar staff, to restaurant waiters and waitresses, to housekeeping, to spa personnel, to garden maintenance, they were all (without exception) friendly, welcoming and helpful. There is a clear commitment to ensure that guests enjoy their stay here. And we did. I agree with other reviewers that the absence of tea/coffee making facilities in the bedrooms of an hotel of this standard seems odd. But the bedrooms are otherwise very well-equipped, as are the bathrooms; with very nice complementary toiletries. The bed was very comfortable. You can contact reception to ask for the pillow-type which you prefer. The bedroom had good storage facilities and a sizeable safe. The flatscreen tv in the room had a very good range of channels - English speakers can access BBC1 and BBC2. All rooms seem to have balconies but it would be important to ensure that your room has a balcony that will benefit from exposure to the sun - ours (looking towards the garden spa) seldom caught the sun. On our final day, we had a very early start to be transported to the airport. Acknowledging that, reception arranged for a continental breakfast trolley to arrive at our room soon after 5am. How many hotels would provide such service? And how many would prompt such service, unasked? This hotel certainly seems to attract an older clientele and I suspect, when we stayed, the majority were probably 60+ (if not older). But that does mean one can enjoy a peaceful time and encounter fellow guests who don't want to spoil the enjoyment of their fellow clients. It also means that there can be a quiet and pleasant level of interaction in the bar area. I suspect the price of staying here maybe discourages the younger crowd. We stayed late January/early February and the hotel was not particularly busy. I suspect, in more high-season periods, and if it was fuller, some of the pool and spa areas might well become quite crowded. This aspect discourages me from returning at such times. We hardly left the hotel during the course of our one-week stay, other than to dine at nearby restaurants in the evening. The centre of Puerto de la Cruz has some interesting shops and restaurants but also a considerable amount of tourist tat. That said, the old harbour area is very pleasant. We felt little need to leave the grounds of the Botanico, though. The weather in late January/early February was very pleasant. Not at all too hot, but plenty of sun should one want to get a tan. There was sometime a cold (as opposed to cool) breeze but it was easy to find a part of the garden/pool/spa to escape that. On our penultimate day, there was something of a minor gale, which rocked the palm trees of the grounds and sent leaves and small branches down into the grounds of the hotel and into the pools. The main pool, and the garden, was roped off for safety reasons. However, the spa garden pool was able to be open for most of the day. We were told that such high winds occur a very few times each year. It did not spoil our visit at all. On returning home, I wrote to the General Manager to express how much we had enjoyed our stay - something I have not done before. Plus, we have already booked to return again at the same time next year. My wife and I both thought our stay here was excellent value. We do not hesitate to recommend the Hotel Botanico and have expressed our satisfaction to relatives and friends, who we hope will also experience this hotel in due course.More
Excellent facilities and comfort
First class service and maintenance of this large property, with outstanding garden. Both outdoor and indoor pools were in perfect order. The outdoor heated pool by the restaurant was particularly popular in the sunshine, but never overcrowded. The spa was outstanding, with a good small gym. Good food in the restaurants, and it was easy to access more local ones in the town.More
James C, 186361
A relaxing adult break.
There are two main reasons I refer to adult relaxation. Firstly I am not ashamed to say that I have just recently entered my seventh decade of being on this planet and I was easily in the lower age quartile of the guests staying during my week here. I will concur with others that this hotel attracts a certain type of demographic, some of whom come back year after year for the winter sun. And secondly, the hotels excellent Oriental Spa complex is for over 16’s only, keeping it largely a haven of peace and tranquility, although it was depressing to see that even some octogenarians do not know how to abide to the no mobile phones rule for the inside pool. I know the hotel promotes itself as family friendly, but I personally would not recommend this hotel for those with young teenagers and I don’t think my two would have thanked me if I had brought them here at that age. So for the mature adult what are the main advantages ? Firstly the excellent service levels in every department throughout the hotel. Not that we had a lot of requests but nothing was too much trouble when we did and every staff member we encountered was courteous and polite. Secondly the excellent Oriental Spa complex with its heated outside pool, inside pool area with five different steam and sauna rooms, treatment complex, gym and activity room for the yoga, Pilates sessions e.t.c. All areas are kept spotlessly clean and the outside bubble pool and the hidden cave hot tub were excellent areas to escape the sun for a while. And although the inside pool area only has about a dozen beds we rarely found it not possible to get a spare bed. We tried a couple of the massage treatments and they were very good and on a price level equivalent to UK spa hotels. And thirdly the magnificent tendered gardens. It was always a pleasure to stroll around these after breakfast and lunch. It may be five star but this is not a modern hotel. The rooms are well equipped and comfortable but do not come expecting modern conveniences like convenient bed power points and smartphone charge sockets. The hotel public areas have an old school charm which is slightly frayed in places. The staircase carpet in particular is showing wear and tear in line with some of its clientele for example. The breakfast service is excellent with a very wide choice of options, which were always quickly replaced when running low. The external pool bar area is also utilised on fine mornings and even when busy we were able to get an outside table as most others preferred to be inside nearer the buffet area. The pool bar was a good spot for lunch if not a slightly costly one, and that brings me to probably my only negative view , which was the prices of the in house restaurants, and as I did not consider these to be value for money, especially when compared to the multitude of fine bars and restaurants both a short walking distance from the hotel or down town in the centre of Puerto de la Cruz, we never bothered to use them. The hotel does provide a limited shuttle bus to and from the sea front in the middle of town but as the last one is before 7.00pm it’s not really an option for the evening. However the local bus stop is outside the hotel entrance and we never had a problem walking down to the Puerto de la Cruz sea front,and it takes under 20 minutes, especially when you find the main steps down ( Camino las Cabras). Then the local white taxis are plentiful during the evening and the trip back from either of the main taxi ranks in town was always under 5 euros on the meter. But if you don’t fancy this, then the area directly opposite the hotel has a good choice of bars and restaurants with sports bars around the back on Calle Acevino for those who can’t live without their Bundesliga or Premier League. And finally the nearby Botanical Gardens are recommended if you do experience an overcast day when an alternative to the pool is required. More
Fantastic spa - Tiene el mejor spa
We had the pleasure of staying at Hotel Botanico for 5 nights., and what a memorable stay it was! This is one of the best 5* spa hotel we’ve stopped at in a great location. Our room was spacious with a comfortable bed, a clean bathroom and a balcony with a great mountain view. Excellent buffet breakfast serving a variety of hot and cold foods and selection of juices and the service is excellent too. The spa is indeed excellent and we spent many a hours here relaxing and enjoying the indoor and outdoor swimming pools and all the other spa facilities. What set this place apart is the great staff - wherever you are, reception, porters, housekeeping, waiters at the bar and all of the restaurants or the spa personnel, they are always so helpful and friendly and it makes a difference. Hotel Botanico es uno del mejores hoteles en Tenerife. Tiene el mejor spa y personal muy amable y servicial. More
Beautiful and calm oasis, lavish spa, good restaurants, pleasant staff
We enjoyed another return visit to the Botanicó, this time for nine nights. The hotel is a calm and elegant oasis at the edge of downtown Puerto de la Cruz and close to its famous Botanical Garden, established in the 18c. The hotel continues the botanical theme with its beautiful garden whose Asian ambience is continued in the décor of the spacious public areas. The luxurious spa is on a grand scale and has many options. There are several bus services close by and taxis to downtown (or elsewhere) are inexpensive. The hotel also offers a (somewhat limited) shuttle service to the city centre. Our ‘double de luxe’ fourth floor room and bathroom were adequately sized but the general ambience was more four star than five star and reflected the hotel’s mid 20c construction. And the floor of the walk-in shower in the ‘renovated’ bathroom was only c. 1 sq m and would have been a challenge to anyone over 175 cm in height. Breakfast is a sumptuous buffet with attentive staff (and the best croissants we can recall). There are three elegant restaurants and we enjoyed several dinners in two of them (the other is designed to assist guests on a slimming programme). WiFi was free and easy to use but rather slow. All the staff we met were helpful and friendly. While expensive by local standards, we thought the Botanicó generally good value – but some offerings are seriously overpriced e.g. the laundry service and private airport transfers. The clientele is mainly 50 + in age (we did not see a single child!) and the atmosphere is correspondingly sedate and quiet. Staying in the Botanicó is a relaxing and pleasant experience, close to five star in most respect and it’s also a good base for touring the interesting historic towns of northern Tenerife. Recommended subject to the comments above.More
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