Protur Sa Coma Playa Hotel & Spa
This hotel lines up stylish bedrooms, a luxurious spa* and a duo of outdoor pools. Plus, it’s only five minutes from Sa Coma Beach.
The Protur Sa Coma Playa Hotel & Spa is set on a tree-lined road, five minutes’ walk from Sa Coma Beach. The shops and restaurants in the town centre aren’t much further – just 10 minutes or so.
The hotel is part of a bigger complex, so as well as pools and restaurants you’ve got extras like a waterpark* and a luxe spa*. As for bedrooms, expect minimalist décor, flatscreen TVs and pillow menus.
TripAdvisor Traveller Rating
Based On 1903 reviews
- Official Rating
- 326 Rooms
- 4 Lifts
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance with TUI
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. National and international alcoholic and soft drinks 10.30-24.00. Snacks at set times.
Buffet breakfast and dinner.
Facilities ► View all
2 outdoor pools►
Pools are lined with sunloungers and dotted with glossy palms. One pool is reserved for adults. Towels are available for a deposit.
Kids’ Club by TUI Family Life for 3 to 11-year-olds, May - Oct►
Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year-olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks. It's in the neighbouring hotel Safari Park.
The buffet restaurant is open for breakfast, lunch and dinner.
Rooms► View all
Double Room with Balcony►
These smart, modern doubles are comfortable and airy. There's outside space provided by a balcony and inside you'll have air-conditioning to keep your room cool. You'll also have free Wi-Fi in your room and there's a satellite TV and minibar too.
Swim-up Select Twin Room with Large Balcony►
These rooms have the added luxury of direct access to a shared swim-up pool from your room. You'll have air-conditioning if you like to keep your room cool and there's also free Wi-Fi available too. And as a treat when you arrive there'll be wine and flowers in your room. You'll also have a satellite TV, minibar and a hairdryer.
TripAdvisor Reviews Show more reviews »
Our Second Home
This was our 7th continuous yearly stay at the hotel. We have varied our stays between 2,3 and 4 weeks. This year was a 3 week stay. Do we like the hotel? It’s safe to say we do and we have already booked for 3 weeks in 2020. We brought grandad for our 2nd week this year and he had a wonderful stay and saw firsthand why we return every year. The hotel is spotlessly clean, the food is good and varied and the staff are polite and helpful. We had booked Grandad a bus transfer to and from the airport. He had arrived safely but sadly the return bus didn’t arrive on time. He was due to be collected at 6-55 by 7-15 it hadn’t arrived! Without Christina’s (head receptionist) wonderful assistance and help Grandad would’ve missed his flight. She pulled a few strings and managed to rouse an off shift taxi driver to collect and take Grandad to the airport for his flight. He did and we’re very grateful to Christina - what a star. The gym has been refitted with new machines and it’s an excellent upgrade. Our son is 9 now so my wife and I managed the odd 5 minute visit to the hot tub now and again - worth a try. The pool bar is an excellent venue for a light lunch, the food is reasonably priced and tasty. Paco provides individual entertainment and he is also a gifted salsa dancer when the opportunity arises - lovely man! The restaurant is always clean and the staff are attentive and helpful. Naturally, after visiting so many times we have a good relationship with excellent rapport with many. Our family believe you treat people the way you want to be treated yourself. We pride ourselves on being on first name terms with most of the staff and have a chat and a joke. We think the hotels standing, it’s rating, it’s good name and reputation belong and have been earned by all the staff who have been led excellently by Sr Ramone and Chej. They lead by example and exuding pride in their hotel which in turn vibrates throughout the whole staff and establishment.More
Gary N, 227059
Third return to this excellent resort didn’t disappoint
Having previously visited the Sa Coma Playa Hotel and Spa nearly a decade ago, we spent a lovely 11 nights here this July. We were pleasantly surprised to see that many of the same front of house and reception staff were still working at the hotel, surely a telling sign of an excellent company. Our requests for a high floor, sea view etc were all met and the staff are always willing to accommodate any further requests. The Sa Coma Playa is contemporary, very clean and takes pride in its appearance. Pleasing developments had taken place such as the Tranquility Zone (smaller pool) for 16+ only and a new poolside bar here. Even though the hotel felt near-enough full, we never had a problem getting sun-loungers at this pool which is a great place to chill out. We loved the modern, minimalist feel of our room and balcony, although one minor niggle is that the bed was a little too firm after 11 nights. The hotel’s food is also very good/excellent with plenty of variety at breakfast and dinner (we stayed half board). Lots of fresh fruit, extremely good selection of salads, cheeses and fresh show-cooking grill provides plenty of meats and fish (although my wife found lots of bones in the fish on a couple of nights). Good to see that there is a selection of Mallorcan foods too on the breakfast buffet. We felt it was good that the restaurant has relaxed its dress code so that now long trousers for men at evening meals is not a requirement, clearly helping to appeal to a wider family market. There were many extended families at the hotel which we hadn’t noticed before. Also more children than in 2010 but presenting no big problems. We wanted to mention quite how hard-working all of the restaurant staff are (Jesus, Jose etc) and they are always polite and mostly smiling! On one evening we decided to visit Goa (the Indian restaurant) which is one of the themed restaurants in the Protur resort. The food here was OK, but nowhere near as good as curry houses in the UK unfortunately and it felt a little like eating at a restaurant in a theme park. The food in the main Sa Coma Playa Hotel was a lot better in comparison. A word should also be said about other restaurants and bars in Sa Coma itself which offer excellent food throughout the day too, catering to Spanish, German and British tastes, in the event that holidaymakers need a change of scene. Sa Coma itself is a great beach resort offering lots to people of differing tastes and likes. During our first week, the town held its annual festival with a stage set-up on the beach front car park, with stalls and fairground rides. It was good to see the town alive with locals as well as tourists. One very pleasing improvement is the disappearance of speeding segways which the strand was swamped with in 2010. Great to be able to walk on the flat promenades either 2km south to S’Illot in the evening or a bit further north up to Cala Bona for different views. The Punta de n’Amer nature reserve is right opposite the hotel which is a peaceful retreat if you like to explore the rockier coastline or just get away from sunbathing for a while. The Bar Es Castel at the top of the track serves simple food and drinks if you fancy it. Suffice to say that we love our visits to Sa Coma and we have just this afternoon booked for 14 nights in 2020! More
Great hotel but could be even better
Stayed here for a week in August for a week with family and an 18 month old in tow, who loved the kids splash pool and slide. Hotel is great, very clean and modern rooms. Friendly staff who are always very helpful and delicious food which I found very difficult to fault. My only criticism of the food is not enough Spanish food on offer but understand they are trying to cater to a range of tastes. The wine is probably the best all inclusive wine I’ve had, with the red, white and rose all very good quality. That along with one of my favourite lagers, Estella on tap, also impressed me. We never had to worry about getting a sunbed as they were plentiful and most mornings we easily got a daybed, which was really handy for providing shade for the little one. The location is great if you want to get out and have a bit of a walk around sa coma as well. There were just a few little gripes which prevented me from giving the place full marks. Service at both the pool and main bar was slow at times, with both seemingly understaffed for the amount of customers who needed serving.This is not a criticism of the staff at the bars who worked tirelessly to ensure customers were served. We also struggled to get served drinks in the main restaurant on a couple of occasions. It might be an idea to open both bars at night. The main pool could also do with being bigger, in late afternoons it was difficult to move without bumping into others. We also felt that the evening offer could be improved, there was nowhere relaxing to sit and drink at night without having to listen to the entertainment. Also not this hotels fault but our rooms were next to the evening entertainment of the neighbouring hotel which made putting the little one to bed challenging due to the noise levels. Overall a great hotel, we had a brilliant week there.More
Visited here late July with family of four and mother in law. The hotel is situated in a perfect place with restaurants and bars just two mins away and walking distance to the beach where there are a lot more eating/drinking facilities! Check-in was very fast as it was 3.30 in the morning, as we entered our spacious room we were upgraded with a swim up pool and a mini bar so our holiday started perfectly! The hotel is very clean and the cleaning staff work endlessly, the bar staff are very welcoming and hardworking loved them especially Paco who made a real effort with us and the kids but in general all the staff were brilliant! The hotel manager was brilliant and always had a smile on his face😊😊 The restaurant was very busy as it is a busy time of year, the food was good but could be improved especially with the steaks and chicken but overall there was food for everyone. The entertainment was very enjoyable not a lot for kids just a mini disco in the night and a few games during the day, you have to get to the evening entertainment very early to get a seat this sometimes during our stay was a problem. The only major problem with this hotel was the sunbed situation, we thought there was a strict policy that they couldn’t be reserved till 9am but this wasn’t the case people were going down at 5.30am and not returning too them till four/five in the late afternoon. Staff should remove towels if not attended after a certain time this really did bother us, but never ruined our holiday in the slightest. DO NOT VISIT THE COUNTRY AND GRILL!!! Thankyou for the complimentary champagne we will visit again no doubt!!More
Arrived and was upgraded to swimup on checking in. Such a surprise I got quite emotional as only there 4 days. Staff amazing. Food great. Premium drinks which is unusual for AI. Met some great people. Would love to go back again. Thank youMore
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