Hotel Gran Meliá Victoria
The Gran Meliá Victoria delivers a taste of old-school luxury, views of the Bay of Palma, and a trio of expertly-designed cocktail bars.
There’s a sense of grand, timeless luxury about this hotel. We’re talking marble floors topped with antique Persian rugs, wood-panelled walls, and elegant bedrooms with sophisticated decor.
The property boasts a marina postcode, and offers views across the yacht-filled harbour to Palma’s dramatic cathedral. You’ve got bars and restaurants on your doorstep, and the city centre is a 25-minute walk away.
TripAdvisor Traveller Rating
Based On 2135 reviews
- Official Rating
- 8 Floors
- 171 Rooms
- 3 Lifts
A la Carte
Luxury hotels from around the world
- First Class hotels
- International brands and boutique properties
- Private taxi transfers
- 20kg luggage allowance with TUI
- Free Select Your Seat service with TUI
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
There's a wide choice of massages and beauty treatments here, as well as a sauna and relaxation area. Just so you know, bookings are required for health treatments and massages.
There's an outdoor salt water pool and sunbeds and some parasols are all provided.
Marivent buffet restaurant►
This place is open for breakfast. There's a few options for breakfast, including an international buffet, show cooking, à la carte options and a continental breakfast.
Rooms► View all
Deluxe Twin Room with Limited Sea View and Balcony►
These deluxe twin rooms, come with a balcony offering partial views of the ocean. Inside, you'll find free Wi-Fi, air-conditioning, satellite TV, bathrobes and slippers. These sleep 2.
TripAdvisor Reviews Show more reviews »
Perfect mix of Old world Glamour with Modern Luxury
We would love to take this opportunity to thank the Melia Hotel and it's lovely staff (special mention has to go to Inmaculada and Paola) for making our Anniversary visit so memorable.....from organising taxis, advice on local areas to visit (don't miss Soller if you have time) to last minute restaurant reservations. The hotel has an old world charm and relaxed atmosphere and even though it was fully booked during our stay, there was always seating available on the spectacular terrace, perfect for enjoying a glass of wine as the sun goes down. We will definitely stay at Melia Victoria again when in Palma. Perfect for a special occasion when you want a holiday to remember. Go on...treat yourself...you won't be disappointed!More
Rooms 916 (later 918)
Oh dear!! We have been coming to this hotel since 2008 and every time I have reviewed it, we said that we would return. So sad to relate that we are now unsure after our recent experience. Normally we book red level junior suite and sometimes (2016 and 2019) were upgraded, but the season and budget meant we booked a red level sea facing room with usual balcony. These rooms (and many more to come throughout the whole hotel) have been recently refurbished. Out have gone the dark furnishings and pile carpets, and in comes white furniture and stitched hessian floor covering (poor for knees when exercising). All very promising, but the old solid wood cabinets were more substantial. On Monday we had showers, but the flow quickly overwhelmed the drains, so that there was spillage from the shower cubicle lip into the bathroom and bedroom. I levered the drain cover open to see if I could quickly unblock, but without result. Complaint to the from desk brought a lady from maintenance who claimed to solve the problem. It didn’t and I had to dive into the drains 3 more times before complaining again to the from desk, who offered us a neighbouring room, whose drain I tested. No help was offered to move us. One doesn’t want to complain on holiday, as it spoils the atmospherics. Come Wednesday evening no one had been in touch to give us any Red Level feeling, so we gave the front desk another ear bashing (but polite). We were told Red Level would be in touch. By 11am the next day (last full day) we had heard nothing, so we asked at the front desk, who avoiding any discussion by referring us to Red Level (RL). By about 12 noon a RL guest experience manager said that she had been trying to reach out to us and had left a note in our room. Upon return to room found card (had not been there before). Relations quickly soured, when over 2 days had elapsed before RL had notice of a problem. We asked RL to reflect on what had happened so that we could revert to them after a day out in Soller. On return we asked what she could do for us. No firm reply, so we suggested a cash discount on the room, which was turned down. An evening meal was offered for our last night, which was too late to be sensible. It seems to me that there is some issue over internal communication between RL and other staff. Perhaps there is some antagonism between the two levels of staff. Tasks given by one to another seem not to have been carried out diligently. Will we go again? Not sure.More
Lovely Hotel with great front of house staff
Stayed here for 5 nites ... its a 20 minute walk from the old town which was perfect for us and allowed us to find other nice places to eat and drink which were out of town. The road/area in front ( entrance side) is a bit basic but the other entrance/exit is to the beach side and is great. To be honest its not an issue and we walked around and was all good but some may not like it . The front of house staff in reception and pool are superb and could not be more helpful --they set a very high bar . We had a basic room and it was perfect for us .. perhaps could do with modernising but that's just our taste . It is a Spanish hotel group so the decor is to be expected. Pool area was great. Also we had a room on the entrance side and had no noise at all --plus the bed was very very comfy. Only downside is that the bar seems to be understaffed ( last nite we were told by the waiter the main bar was shut and to go outside to terrace and order there) and very expensive. I was charged 30 euros for two small glasses of rose wine. Put us off drinking there again but that meant we found other places outside.This is why only 4 stars . Overall though I would return if only because of the staff who made the stay excellent.More
My husband and I stayed here for 3 nights at the beginning of August. We had a wonderful time. As soon as we arrived a gentleman appeared to take our cases. We had lost a key to the lock on one of our cases, he had it cut off for us within minutes. Check in was quick and easy. Cava and water were served and we were shown to our room. The man explained what was where and how things worked briefly, perfect. We loved the room! Very clean, a beautiful view over the pool and it had everything we needed including a kettle which is a must for me as I love my tea! Breakfast was excellent with a great range of good quality items. We especially enjoyed the pastries and the fruit which was peeled and sliced etc ( not tinned). You can sit inside with air conditioning or outside which had beautiful views of the cathedral and marina. The service was excellent. In fact, it was the staff that made this hotel, they really couldn’t do enough for you and always with a smile. It was very hot whilst we were there, the pool was a lovely temperature and clean, and it didn’t matter what time we went down, there were always sun beds available. They are really comfortable with nice thick cushions. Pool side bar again gave a good service and even the pool side toilets were kept immaculately clean. Palma is a nice city but it was definitely the hotel that made our stay special. Being a 10 minute transfer from the airport it’s a really great place for a short break. I hope we can return one day. More
What a hotel !!!
Beautiful hotel with very humble and friendly staff members. The rooms are classic design as well as the hotel. The hotel and swimming pool reminds me of those ones from Miami. Well the hotel has everything. Spa/Gym/restaurant/ bar/ lobby lounge and the location is really convenient for business people as well as for leasure. Even though is classic design I will really encourage the young generation to explore this hotel with their partner.More
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Wander the old town
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Enjoy the authentic Spanish nightlife
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