Grand Hotel Flora
A large pool and Sorrento’s shops and cafés close by make a winning combination.
The hotel is very well placed for views of Mount Vesuvius. And it’s handy for getting into Sorrento, too – the main square, Piazza Tasso, is less than 10 minutes’ walk from here.
The pool is generously proportioned, with plenty of room for laps, and there’s a bar at one end for drinks and snacks. The restaurant serves buffet breakfasts and waiter-service dinners alongside first-rate views.
In the UK, this holiday is only available from the TUI group.
TripAdvisor Traveller Rating
Based On 675 reviews
- Official Rating
- 5 Floors
- 128 Rooms
- 3 Lifts
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and waiter service dinner with a set menu.
Facilities ► View all
The generous size pool here comes with a large terrace lined with sunbeds. It's open May to October.
You can choose from a buffet or cooked breakfast, whilst dinner is waiter service from a set menu. An à la carte menu is also available to tempt you with gastronomic delights. A gala dinner is held once a week where guests can mingle and share tables.
Pool snack bar*►
Why not enjoy a leisurely drink, or crafty cocktail whilst you soak up the sun? Standing at one end of the pool the pool bar also provides tasty snacks, so you don't have to return to your apartment to get a bite.
Rooms► View all
Twin Room with Balcony►
Traditional in style, these twin rooms are a good base for exploring the surrounding area. They come with a balcony, air-conditioning - from mid-June to mid-September, and satellite TV. An extra bed is added if you're booking for three people.
Traditional in style, these twin rooms are a good base for exploring the surrounding area. They come with satellite TV, and air-conditioning - from mid-June to mid-September.
TripAdvisor Reviews Show more reviews »
Ok but not what I call 4*
DO NOT stay on the 4th floor. It is immediately below the restaurant. The restaurant is over crowded by approximately 6 tables ,so when dining, just to get to the various food offerings, chairs are constantly moved by almost everyone! From 6:30am until 9am, the noise is GUARANTEED to wake you up! Our room was on the small side but reasonably appointed and with an ok balcony and good view. Bathroom was very small as was the shower cubicle itself. Basic washing was somewhat challenging! Staff at reception were efficient but not particularly friendly. Food was average. Coffee is from a vending machine, such a shame when real Italian coffee is great! Menu is a bit weird, for example, ‘fresh fruit of the day’ was literally an apple and a pear! Swimming pool is huge, but not heated, it was though very clean and well maintained. Walk to town is 10 minutes max.More
The Hotel is situated only 15 minutes walk from the main square and marina. The hotel is very clean and although our room was in need of updating we were told that other rooms were more up to date than ours. We were situated in the annex of the hotel room 654. The dining room was at the top of the hotel overlooking the bay of Naples and Mount Vesuvius. Breakfast had plenty of choices and many thanks to the omelette man who made beautiful omelettes. Dinner was three courses with three options available and salad was also available. The first course was big enough to have alone without having the main course. The cakes were to die for. Different meals every day. The staff here deserve a special mention as they were so hard working and always had a smile on their face. Gala night was brilliant.More
Nothing what we expected the food is dire the hotel needs a makeover very disappointed. It’s a bit like fawlty towers, they work very hard but below average service. We hadn’t finished our starters before they brought the mains, ridiculous prices for a bottle of wine with dinner. Brought my husband for his birthday feel very disappointed. More
Tying my own thoughts in with previous reviews...
So obvisouly I read the reviews before we booked. There were so many mixed messages, we were not sure which were true and which were not. From our stay last week...here's what we thought. It was our third visit to Sorrento. We had four rooms booked. Too facing the road, one facing the pool, one facing the side. The rooms we had (4th floor main building) were not small at all, as criticised in many reviews. The sea facing room was slightly smaller than the other three. Maybe some rooms (there is an annex building) are smaller though, because quite a few reviews have complained of small rooms. Ours were not at all though. Previous reviews complained about the musty smell and uncleanliness of the rooms. One of the four rooms one smelt very strongly of mothballs. The other three were fine. The rooms were all very clean indeed, and were cleaned daily. The hotel did not have a warm/friendly feel to it. First impressions count, and when you are treated in a brusque manner checking in...it doesn't bode well. There was a mix up with the room cards, and ourselves and another set of guests had been given the same rooms. Despite this clearly not being our fault, the snappy manner in which the staff frowned and dealt with us all implied they somehow felt it was! At the risk of sounding hugely sexist and ageist, if you have a reception run by way too many middle aged men (there were six at check in, and between them all they still couldn't sort it out!), there is bound to be too many managers/egos going on! 10.30 the same night, we were awoken by lots of people speaking loudly in the hall way, because the same thing had happened agin to two more families! Food - the food was OK. Nothing special but not bad. There was a dessert that was basically the remainder of the past two days desserts mixed up into an Eton mess type blob though that was truly shocking. PLEASE NOTE IF YOU ARE VEGETARIAN that for the Gala dinner there are no options. It is a set dinner, and on refusing the meat one of our party was not offered an alternative! We were told the chef had not prepared a non meat version (though we were puzzled, as we saw several greek salads go past us to other tables). We hadn't mentioned it in advance as the other evenings always offered a vegetarian dish for each course, so there was no need to point out that one of out group was vege. The waiting staff made for constant table conversation...they ranged from extremely rude and brisque...to extremely thoughtful and considerate. In fact in most aspects, that's what makes this hotel hard to rate...things rangeds from really good...to really bad....leaving nowhere but...in the middle! IF YOU HAVE CHILDREN please note that inflatables are not allowed in the pool. We even asked if our younger son could have just an inflatable ring and they said no. We opted for a course of action most unlike our family....we ignored them. We took it in every day after carefully checking with the people around the pool. No one objected so we let him have it - what is a family holiday if you can't use the (deep) pool?!?! The staff did not approach us to complain - but it was awkward all week as a result, as we were worried they would come and say something. The location is great...a few mins walk to the middle of town - near enough but without the noise. The cafe's near the hotel are cheaper than those in town too. Many of the people we had met there had stayed at the hotel many times - every year for six or seven years in some cases. They thought it was great. I guess it depends what you are comparing it to. If you have never had half board/gala dinners etc you might think it was fab. We have stayed elsewhere in Sorrento and found it didn't live up to the other places we have stayed at all. (They all have gala dinners with Vesuvius cake with sparklers!) We paid almost one and half times the cost for this hotel...yet it wasn't anywhere near as good. There wasn't much entertainment, and it wasn't very pretty outside - it wasn't lovely to sit in the gardens like at some of the other hotels nearby. One previous reveiwer mentioned that the hotel had the makings of a great hotel but just needed to implement some 'quick fixes'. I would agree with that. Mainly the staff attitude needs to be more consistent and the men need to be less frowny and dismissive. It's a shame as some members of staff were sooooo helpful and lovely, but the negatives experiences do overshadow the positive ones.More
Could not fault it.
Stayed for 6 nights in Hotel Grand Flora. Had requested a quiet room and they gave me a side facing room. Exceptionally clean and the room had a fridge, safe, hairdryer and toiletries. Housekeeper was so friendly (sorry cant remember her name) and the room was cleaned every day. Breakfast was excellent - an array of cereals, cold meats, cooked breakfast, pastries and juices. My favourite was the freshly cooked omlettes which were delicious. Weather wasnt great so didnt get to use the pool, but it looked very clean and there were sunloungers and chairs. Only 5-10 min walk from train/bus station and lots of shops and restaurants close by the hotel. Would recommend this hotel to anyone - I really enjoyed my stay.More
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