Hotel Majestic Palace
This hotel has a quiet spot in town. Plus it comes with a great pool and a pair of restaurants.
This is a small, sophisticated place, with a main restaurant that offers a set menu with waiter service. There’s also a walk-in pool with a bar beside it that has comfy sofas dotted around.
The hotel is in the quiet Sant'Agnello area, a short stroll from a seafront terrace with views of the whole Bay of Naples. The centre of Sorrento is just a 20-minute walk away.
In the UK, this holiday is only available from the TUI group.
TripAdvisor Traveller Rating
Based On 892 reviews
- Official Rating
- 1 Building
- 7 Floors
- 87 Rooms
- 2 Lifts
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and formal dinner.
Facilities ► View all
The quiet pool is flanked by sunloungers and greenery. Large trees around the edges offer shade from the sun, and there's a bar close by, too.
The main restaurant offers a mix of à la carte dinners and buffet breakfasts. There's a choice of hot and cold options at the breakfast buffet, while dinner can be chosen from the set menu. Just so you know, men are asked to wear full-length trousers at dinner.
Dry Martini Sorrento*►
This is Italy's first Dry Martini bar. A huge range of cocktails will be on the menu here, with the speciality being the gin martinis.
TripAdvisor Reviews Show more reviews »
Great time in Sant'Agnello
We have just returned from The Majestic Palace in Sant'Agnello. The hotel was great, the staff were great, a special mention to Vinnie,Alberto,Ciro, Marco, Christian,Nigola and all the reception staff who were always so helpful. I must also mention Chloe the Tui rep, who took us on a walking tour of Sorrento, Never done a walking tour before but would definitely recommend it. We loved Sorrento and all the villages such as Positano, Amalfi and Ravello. Would go again....Fantastico. Thank you all best wishes Gordon&Kim.More
Our 14th visit here everything lovely as normal, staff as always very friendly and helpful. Room as normal excellent with great views over the garden. Very clean and comfortable. Don Geppi restaurant excellent. Main restaurant food excellent many choices, even the fussiest of diners would find something they would like. Have read some reviews from other people saying food was not good, can not understand this unless they were expecting beef burgers on the menu!!!! Looking forward to our next visit in this fabulous hotelMore
Lovely stay however
This is a lovely hotel. Staff in bar restaurant and Anna our maid where lovely.The hotel is exceptional clean . The food Is very nice . Breakfast is also adequate. Happy to pay for water. The roof bar is a must to visit. Now for my however ......... I booked a room that was a large twin room with terrace I was given a small double room with terrace when I asked reception staff she told me that was what Tui booked for me even though the booking she show me did confirm what I had booked. A coffee after dinner would have been a nice touch to finish a lovely meal. I mush say some guests next to us where very noisy they where even overheard I bar restaurant and on a couple of occasions swearing in public bar this is no reflection on hotel it was not there fault. Not enough sun beds the same people took them every day if you where not down before breakfast finished at 10 am you had no chance The hotel is a little further out of Sorrento than you would like and took 30 minutes to walk each way. The TUI Rep (again nothing to do with hotel) was no help to guests we went to meeting and she spoke about area and where she came from she was Italian. She was a lovely friendly girl but I think there was a language barrier as she could not answer anything you asked O asked 3 times where the train station was and 3 times was told up ? It was actually out of hotel turn right go to end then turn left was approx 5 mins then on right up the steps. As mentioned I was in a terraced room mosquito where terrible and we where both bitten badly even though I had plug and spray . Again no warning from rep. We where taken on a tour of Sorrento which I thought would be helpful we where taken to 3 places to advertise there establishments which was not much help then asked how to get to port and pointed to lift . Actually to get to port it was better to go out of hotel turn left then left at first opening and follow road into sorrento then down steps to port this was a much better route road wise and not as much traffic. Again no reflection on hotel but where where pick up for out transfer for departure 5 hours before flight was due and when you got to airport you just had to sort yourself out you checked in then had to work out that departures was in another building and find your own way no TUI repressive to help you . Lovely hotel but would no stay again and TUI will not be my first choice of tour operators any longer and they have been my first choice for over 30 years they need to get back up to standard.More
This was our 6th visit to this hotel over a number of years. In the past the hotel have always been accommodating and always updated our room to one with a balcony after we emailed them to request such. However on this return trip they had completed ignored the email and told us that we could only have a room with a balcony for a cost of 25 Euro per night and as such we were then left with a basement room which had a very small (size of postage stamp) courtyard with no view and lots of shrubs (a haven for mosquitos), the rooms air conditioning never worked properly, even though I mentioned this twice to the hotel reception staff, the temperature never went below 20 degrees and was never on when we returned to our room. Everyone else at the hotel said that their air con was on all the time and could be adjusted down to 15 degrees or up to 24 degrees! We also felt this year that that given the size of the hotel and how many guests they have, there was not nearly enough space around the pool area and everyone was packed in like sardines. Having said that there was also not enough sunbeds for the guests and people were always looking round for somewhere to lay. We were also disappointed this year with the fact that there was vey little to do around the area as a lot of places had closed down. It was also not a nice walk as you could not walk on the pavement because of the huge trees planted in to them. the food at the hotel was just ok, not awful, but not great wither, a lot of stuff was tinned/frozen or packet stuff. Very expensive for drinks 6 euro for a pint of lager, 4 euros for a litre of water! However if you ran the gauntlet up to the supermarket on the main street you could pick up a 2 litre bottle of water for 80cents! The staff around the poolside were fantastic though, and were the ones who remembered us from our last visit. All in all disappointed with our return trip this time, as we were really looking forward to being there again after our last visits to the hotel and I have to say with a heavy heart that we will not be returning to this hotel or the area again.More
Stayed at this hotel as part of cruise and stay. What a mistake. Hotel is lovely downstairs. Beautiful furniture and decor. Dining room looks like it’s been set up for a wedding. Rooms were basic. Small TV. Bathroom has shower over bath with awful shower curtain. No toilet roll holder. Wate4 leaks all over floor. Had to use shower by hand so floor didn’t get soaked. Did not enjoy food. Not much choice. Toaster very slow and took ages to toast. Coffee/tea machine basic. Evening meals disappointing. Asked to change from evening meal to lunch as we were half board but were told they couldn’t not do this. No reason given. Food, although well presented was tasteless and bland. Charged 3 euros for a bottle of water. Rolls were too hard. 2 euro for pool towel. Got bitten as trees and plants around pool. This was kept really clean, but not enough beds. Asked to have air co turned down twice, but on each occasion, this was turned up again. Expensive bar. 10 Euro for a gin @nd tonic. 15 euro for a draught beer. Wouldn’t stay again. Certainly not 4 star. .More
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